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nbyula - skillizens without borders
Community Engagement Managernbyula - skillizens without borders • Bengaluru / Bangalore, India
Community Engagement Manager

Community Engagement Manager

nbyula - skillizens without borders • Bengaluru / Bangalore, India
30+ days ago
Job description
Are you someone who can design, lead, and manage strategies to drive real user engagement If you are a user engagement pro through tailored content and looking to be a part of something exciting and challenging- something that will fix a global problem and deliver massive impact, then this is a role of a lifetime for you. This is a full-time terraformer position, meaning that you hit the ground running and quickly absorb the functional domain skills, business and market domain knowledge and above all Nbyula's core organizational values!

Who is an ideal match for being a Terraformer at Nbyula

All the attributes that we are looking for in an ideal teammate.

  • Openness- We welcome people from different backgrounds and schools of thought, Terraformers are open to different perspectives in approaching a solution and not just limit their thoughts or ideas to only a specific domain
  • Conscientiousness- We believe in working together for the larger goal and with complete dedication and not just for personal benefits, however we do not expect terraformers to work to the point of burnout
  • Humility- Being humble, grateful and respectful are the core traits of terraformers, we do not expect people to agree with every view of the management, feel free to have a different perspective but we always expect it to be put forward with respect
  • Risk Takers- Terraformers are not afraid of the unknown and are open to new things, not that we encourage extreme risks without weighing the consequences but we are ones who take calculated risks
  • Autodidacts- Terraformers teach themselves to learn, we do our own research to get solutions, we do not expect you to have a blank slate and figure everything out yourself, we are here to guide you but not handhold and micromanage you
  • Self-Actualization- Terraformers are on the path of self-actualization, we are not bothered by the noise and distractions around us, we only work towards achieving our full potential. We do not expect you to over-burden yourself and not have fun but we expect you to work to the best of your capabilities

Roles, Responsibilities & Expectations

  • Create short content on-spot to engage and encourage users
  • Starting, managing conversations, and engaging with the users.
  • Answer questions from multiple domains: Users will have questions and topics from a variety of domains like program selection, fields of study comparisons, opportunities, immigration, aid, and financing
  • Create engaging content, you won't just be writing to get content views, your content must fuel engagement within the user community
  • Ensure the overall quality of the user-generated content on the platform over a period of time
  • Highly confident in managing a team
  • Should be able to discern between engaging and good content
  • Supervise, rectify, hire, and manage a team of content creators
  • Setting clear goals and performance benchmarks for the content creators. Ensuring the expectations and deliverables are met on a daily basis

Qualifications & Skills

  • BA/MA in Mass Communication, Journalism, English or related fields
  • 3-5 years of experience in community engagement, or user engagement.
  • Experience in developing/managing content for international studies
  • Pro in searching and collating information through online tools. This goes beyond text and includes multimedia or the type of content trending right now
  • Prior understanding of basic web analytics to find content opportunities that could drastically move the needle on the SEO front. Your content writing skills should equally complement an analytical bent of mind to find content opportunities
  • Spoken and written English proficiency
  • Experience of playing a prior role on user-generated online platforms (Eg: Quora, Reddit)
  • Experience in creating/curating/moderating user-generated content on user-generated online platforms (Eg: Quora, Reddit)
  • Keeping a track of emerging trends and applying them to enhance the engagement of the content you generate
  • Managing and moderating a community of online creators
  • Big brownie points for writing content pieces related to international studies / work / immigration

About Us

Nbyula is a German technology brand headquartered in Berlin with a Research & Development Center in Bengaluru, Karnataka, operational since 2014. Nbyula believes in creating an open world, where opportunities and talent are not hindered by borders or bureaucracies. Nbyula is materializing this by leveraging the bleeding edge of technologies like cloud, distributed computing, crowdsourcing, automation, gamification, and many more. The north star is to create a horizontal marketplace encompassing people, content, products & services for international work and studies, to enable, train and empower 'Skillizens without Borders''.

To know more about us, please visit https://nbyula.com/about-us

Job Perks

  • Opportunity to help build the next-big-what in the ed-tech space like it's never been attempted before. Your work will be on the live wire in front of millions of users
  • Gaming chairs to keep you comfortably on a high
  • Live music on the floor while you work
  • Access to thousands of books
  • Snacks on the house. Fill up on your favorite munchies, select your poison of choice from sencha green to double shot espresso
  • Extensive health coverage for team members
  • Long weekend breaks for team members to plan trips or leisure activities
  • Thursdays and Tuesdays coinciding with holidays are clubbed with Fridays and Mondays so that you can go on that long break from work
  • We understand the pain of growing old - enjoy a fully paid leave on your birthday
  • An annual long break from Christmas to New year so that you rest and rejuvenate
  • Company aided accommodation for the ones who like to be on a loose
  • No bureaucracy, respect for logical and analytical minds with thoughts and ideas
  • Opportunity to own a piece of the company in the form of stock options
  • We believe in comfort, ditch your formals and feel free to come to office in denims and casual wear, your work matters, not what you wear

Find your future at Nbyula!

For any queries around this position or how to apply, feel free to write to [HIDDEN TEXT]
Skills Required
Web Analytics, community engagement
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Community Engagement Manager • Bengaluru / Bangalore, India

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