Specialist - HR Service Delivery

This position is for an individual contributor role in HR Service Delivery wherein the incumbent will be responsible for the successful end-to-end delivery and management of the HR Systems like HCM Cloud & processes, Crunchr Report, HR report on annually/ monthly/adhoc and associated the updating internal systems like MGCC1hub for all employees of MetLife services East Private Limited & its affiliates

Job Responsibilities

• Workforce Management of HCM Cloud activities through maintaining rigorous tracking.
• Monitoring PeopleSoft transactions and interact with US counterparts.
• Daily Audit of HCM Cloud transaction
• HCM Cloud Head Count Reconciliation with Functions.
• End-to-End process of internal HR system and Automation includes UAT Testing
• Managing multiple frequency of management and adhoc reports
• Compliance reports and audits
• Periodical report out of metrices – specifying the effectiveness of the function
• Process improvements, removal of non-value adds and stakeholder management
• Data Analytics to establish trends and to report out
• Regular Personal File audit on completion of documentation
  
  

Education, Technical Skills & Other Critical Requirement

Education

Bachelor's degree (Any Stream) or diploma with a minimum of 15 years of education.

Experience

(In Years)

4-6 Years of Experience preferred in HR operations (Retirals/ Insurance/ HRIS/ Documentation)

Technical Skills

• Experienced in Advanced Excel
• Experienced in handling HRIS tool (E.g. HCM Cloud )
  
  

Other Critical Requirements Like Process Specific Skills

• Good analytical skills - Reports to Management, employee database reconciliation and eye for details etc
• Exposure to working in automated environment.
• Exposure to Various Reconciliations type
• Customer Service/ Problem Solving/Analytical Ability/Judgement & Decision-Making skills
• Handle Multiple Tasks/Time Management skills
• Strong communication skills
• Keyboard Accuracy
• IT Background (MS Office)
  
  

Working Relationships: HR, Finance, Governance & Operations Team (all Internal) and HR Support System Team (External)
Skills Required
HCM Cloud, Hris, Peoplesoft, Advanced Excel