Salesforce Solution Architect

Task Description: Business
Requirements & Priorities Planning

• Support the design solution and implementation plans for the assigned
business requirements raised ensuring compliance and assuring we deliver true
value to the stakeholder (challenge requirements)

• Manage and content ownership of projects

• Plan the raised business requirements with the different stakeholders and
provide a “Promise to Deliver” date

• Ensure documentation of requirements and creation of tests (scenarios with
expected result) based on the input from stakeholders. Including component test
skeletons for developers to assure quality

• Run testing in collaboration with test teams

• Keep application documentation and training material updated

• Identify and propose solutions to resolve Marketing & Sales related
business scenarios and requirements

• Provide documentation and training as required for newly delivered
functionality

• Support in the resolution of incidents (INC) raised by end users (level 3
support)

Process Design

• Support the design of new processes for new capabilities aligned with all
stakeholders

• Collected feedback on the usage and effectiveness of the supported processes
and implement improvements to increase usage and effectiveness of the elements
provided by Marketing & Sales solutions

Responsibilities

Task Description: Business
Requirements & Priorities Planning

• Support the design solution and implementation plans for the assigned
business requirements raised ensuring compliance and assuring we deliver true
value to the stakeholder (challenge requirements)

• Manage and content ownership of projects

• Plan the raised business requirements with the different stakeholders and
provide a “Promise to Deliver” date

• Ensure documentation of requirements and creation of tests (scenarios with
expected result) based on the input from stakeholders. Including component test
skeletons for developers to assure quality

• Run testing in collaboration with test teams

• Keep application documentation and training material updated

• Identify and propose solutions to resolve Marketing & Sales related
business scenarios and requirements

• Provide documentation and training as required for newly delivered
functionality

• Support in the resolution of incidents (INC) raised by end users (level 3
support)

Process Design

• Support the design of new processes for new capabilities aligned with all
stakeholders

• Collected feedback on the usage and effectiveness of the supported processes
and implement improvements to increase usage and effectiveness of the elements
provided by Marketing & Sales solutions

Qualifications

Bachelor Degree