Systems Administrator

Summary: The System Administrator will oversee and manage the maintenance configuration and operations of IT infrastructure including on-premise and cloud-based systems. The ideal candidate will have expertise in O365 administration AWS Cloud Server Management Active Directory Proxmox VMware/Hyper-V VoIP systems and enterprise-level IT operations. This role also involves website maintenance API integrations software deployment and IT security management while ensuring seamless technical support for internal teams.

Roles & Responsibilities

Server & Workstation Management

• Install configure and maintain Windows/Linux servers laptops and workstations.

• Manage AWS cloud servers Proxmox virtualization and on-premise environments (VMware Hyper-V). • Perform system upgrades patch management and monitor system health.

User Support & Access Management

• Administer Office 365 Active Directory SSO (Single Sign-On) and Access Work or School accounts. • Manage user accounts group policies and permissions.

Network & Security

• Troubleshoot hardware software and network issues.

• Implement system security best practices and manage firewall rules.

• Maintain data backup disaster recovery procedures and endpoint protection.

Software & Application Management

• Oversee Microsoft Software Centre deployments and application updates. • Integrate calling/VoIP software with business systems.

• Manage internal API integrations and ERP systems (ZOHO ODOO Lantern SAP B1).

Website & Service Maintenance

• Maintain corporate website and coordinate updates with developers. • Ensure optimal uptime and performance of hosted applications.

Support & Documentation

• Provide technical support and guidance to internal teams.

• Maintain detailed documentation of system configurations network diagrams and procedures. • Train staff on new technologies tools and IT policies.

Certifications

• ITIL (Required)

• CCNA (Required)

• MCSA RHCSA (Preferred)

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• AWS Solutions Architect (Preferred)

Skills:

• Strong knowledge of IT hardware networking and enterprise infrastructure. • Excellent communication and client-facing skills.

• Strong leadership organizational and team management abilities. • Problem-solving mindset with attention to detail.

• Ability to work under pressure and manage multiple priorities.

• Ability to manage tasks and responsibilities that may extend non-business hours

Educational Qualification

• Bachelor’s degree in Information Technology Engineering or related field.

Experience

• 8 years of experience in System Administration with enterprise-level IT operations. • Strong experience in enterprise-level IT infrastructure management.

• Hands-on experience with VoIP systems wireless technologies and ERP integration tools. • with ticketing systems and remote support tools

• Familiarity with ITSM practices (Change Management Incident Management).

• Strong knowledge of network protocols system security and database management.

Required Skills:

Analytical Skill Assessments Oop Interpersonal Skill Compliance Problem-solving Skill Mentoring Autocad Strong Communication And Interpersonal Skills Itil Documentation Project Management Skill Strong Analytical Interpersonal Skills Drawings

Employment Type : Full Time
Experience: years
Vacancy: 1