Talent.com
Mercor
Support Operations Expert Fully RemoteMercor • Mumbai, Maharashtra, India
Support Operations Expert Fully Remote

Support Operations Expert Fully Remote

Mercor • Mumbai, Maharashtra, India
30+ days ago
Job type
  • Remote
Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco our investors include Benchmark General Catalyst Peter Thiel Adam DAngelo Larry Summers and Jack Dorsey.

Position: Customer success / support operations Evaluator
Type: Contract
Compensation: $80$120/hour
Location: Remote

Role Responsibilities

  • Evaluate AI-generated artifacts against domain-specific quality rubrics.
  • Identify factual aesthetic and presentation errors in documents spreadsheets and slide decks.
  • Provide clear structured written feedback to improve AI outputs.
  • Collaborate with teams to ensure high-quality deliverables.
  • Work independently and asynchronously to meet deadlines.

Qualifications

Must-Have

  • 5 years of relevant professional experience in Customer success / support operations.
  • Native or professional fluency in English.
  • Highly proficient in Microsoft Office and Google Workspace especially Slides.

Preferred

  • Advanced degree (Masters or higher) from a reputable institution.

Application Process (Takes 2030 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information please check:
  • For any help or support reach out to:

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.


Employment Type : Full Time
Experience: years
Vacancy: 1
Create a job alert for this search

Support Operations Expert Fully Remote • Mumbai, Maharashtra, India

Similar jobs

Customer Support Specialist - Fully Remote | Upto $35K/yr

MercorMumbai, Maharashtra, India
Remote
Quick Apply

Headquartered in San Francisco, our investors include.Customer Success Engineer (India).Substantial overlap with Pacific Time (PT/PST).Investigate talent-reported issues end-to-end.Reproduce bugs, ... Show more

Sales Operations Specialist

PomeroyMumbai, Maharashtra, India

Strong understanding of end‑to‑end sales processes, pipeline management, forecasting, quota/territory planning, and bookings/revenue metrics.Exceptional analytical skills combined with sound busine... Show more

 • Promoted

Compliance Specialist - Fully Remote | Upto $120/hr

MercorMumbai, Maharashtra, India
Remote
Quick Apply

Headquartered in San Francisco, our investors include.Evaluate AI-generated artifacts against domain-specific quality rubrics.Identify factual, aesthetic, and presentation errors.Provide clear, str... Show more

AI Adversarial Specialist - Fully Remote | Upto $22/hr

MercorMumbai, Maharashtra, India
Remote
Quick Apply

Headquartered in San Francisco, our investors include.AI Safety Experts — English & Bengali.Focus on jailbreaks, prompt injections, misuse cases, and bias exploitation.Generate high-quality hum... Show more

GTM Specialist - Fully Remote | Upto $120/hr

MercorMumbai, Maharashtra, India
Remote
Quick Apply

Headquartered in San Francisco, our investors include.Evaluate AI-generated artifacts against domain-specific quality rubrics to ensure accuracy and rigor.Identify and correct factual, aesthetic, a... Show more

Full Stack Engineer - Fully Remote | Upto $130/hr

MercorMumbai, Maharashtra, India
Remote
Quick Apply

Headquartered in San Francisco, our investors include.Senior Software Engineer Expert.Design, develop, and maintain full-stack applications using.Collaborate closely with engineering and product te... Show more

Detective Consultant - Fully Remote | Upto $1700

MercorMumbai, Maharashtra, India
Remote
Quick Apply

Headquartered in San Francisco, our investors include.Private Detectives and Investigators.Create deliverables for common requests within your professional domain.Review peer-developed deliverables... Show more

Client Implementation - Technical Support

AlgoworksMumbai, Maharashtra, India

Role: Client Implementation Technical Support Location: India, Remote Job timing - 12:30 PM to 11:30 PM Exp range - 4 to 6 years Algoworks About the company Algoworks is an award-winning arti... Show more

 • Promoted

SOPs Expert - Fully Remote | Upto $120/hr

MercorMumbai, Maharashtra, India
Remote
Quick Apply

Headquartered in San Francisco, our investors include.Process improvement / SOPs Evaluator.Evaluate AI-generated artifacts against domain-specific quality rubrics.Identify factual, aesthetic, and p... Show more

Audit Support Specialist - Fully Remote | Upto $120/hr

MercorMumbai, Maharashtra, India
Remote
Quick Apply

Headquartered in San Francisco, our investors include.Finance operations / audit support Evaluator.Evaluate AI-generated artifacts against domain-specific quality rubrics to ensure accuracy and rig... Show more

Healthcare Operations Specialist - Fully Remote | Upto $120/hr

MercorMumbai, Maharashtra, India
Remote
Quick Apply

Headquartered in San Francisco, our investors include.Healthcare operations Evaluator.Evaluate AI-generated artifacts against domain-specific quality rubrics.Identify factual, aesthetic, and presen... Show more

D365 Finance & Operations (D365FO) – Finance Functional Support (L1/L2)

Mindzer SystemsNavi Mumbai, Maharashtra, India

D365 Finance & Operations (D365FO) – Finance Functional Support (L1/L2) Company: Mindzer Systems Location: India (Remote/Hybrid — may require working from our India office when needed) About Min... Show more

 • Promoted

Systems Engineer - Fully Remote | Upto $85/hr

MercorMumbai, Maharashtra, India
Remote
Quick Apply

Headquartered in San Francisco, our investors include.Systems Engineer (Coding Agent Experience).Review model-generated code, architecture decisions, and systems implementations.Identify bugs, edge... Show more

Healthcare Workflow Specialist - Fully Remote | Upto $80/hr

MercorMumbai, Maharashtra, India
Remote
Quick Apply

Headquartered in San Francisco, our investors include.Registered Nurses (Data labelling and training).Review and assess clinical documentation for accuracy, completeness, and quality.Analyze health... Show more

Investigation Operations Support Analyst

CorsearchMumbai, Maharashtra, India

At Corsearch, we are dedicated to creating a world where consumers can trust the choices they make.As a global leader in Trademark and Brand Protection, we partner with businesses to safeguard thei... Show more

Operations Manager

Career GuidelineMumbai, Maharashtra, India

We are looking for an experienced Operations Manager to lead and manage high-performing Voice Process operations for Domestic/International premium customer support programs.The ideal candidate s... Show more