IT.Senior Application Support Analyst

Job Description

The MDM Technical Specialist and Platform Owner will be responsible for ensuring the platform's stability, scalability and alignment with enterprise data management strategies. This includes managing the technical implementation, ongoing support and continuous enhancement of the MDM environment.

Responsibilities

• Act as platform owner for the MDM system, responsible for platform availability, performance and operational excellence.
• Lead the deployment, configuration and administration of MDM platform and related components.
• Oversee the integration of MDM platform with source and target systems, ensuring reliable data flows and synchronization.
• Manage upgrades, patches and technical enhancements of the MDM platform in coordination with vendors and internal teams.
• Monitor system health, perform root cause analysis and proactively resolve performance issues.
• Develop and maintain technical documentation including architecture diagrams, workflows and operational manuals.
• Collaborate closely with relevant stakeholders to ensure technical solutions meet business requirements and compliance standards.
• Work with IT Security team to implement security controls, access management and data privacy policies on the platform.
• Automate routine operational tasks using scripting to improve efficiency and reduce errors.
• Support capacity planning, disaster recovery and backup strategies for Informatica MDM.
• Participate in development cycles, coordinating with DevOps for integration related to MDM platform deployments.
  
  

Qualifications

Qualifications and Requirements:

• Bachelor's degree in Computer Science, Information Technology or related discipline.
• Minimum 5 years experience managing or administering Informatica MDM platform in enterprise environments.
• Strong expertise with MDM hub, PowerCenter and Informatica Data Quality tools.
• Hands on experience with database technologies and data integration techniques,
• Solid understanding of ETL processes, data modelling and metadata management.
• Experience with monitoring and troubleshooting complex MDM workflows and batch processes.
• Knowledge of cloud platforms and hybrid data architecture.
• Understanding of data governance, security standards and regulatory compliance related to data management.
• Excellent problem-solving, communication and stakeholder management skills.
  
  

Preferred Skills

• Informatica certifications such as Informatica MDM Developer or Administrator certifications.
• Experience in a platform owner of technical lead role overseeing Informatica MDM.
• Knowledge of Informatica Cloud services and hybrid deployment models.
• Familiarity with API integrations and service orchestration related to MDM.
• Experience with containerizations is a plus.

Skills Required
Data Modelling, Informatica Mdm, Data Governance, Informatica Data Quality, Database Technologies, Powercenter, Metadata Management, Regulatory Compliance