HRO - Team Leader

ob Responsibilities:

HR Analytics / MIS Reporting / Team Leadership

• Compile HR data and metrics from various data sources, payroll outputs, HR systems, and client/internal databases.
• Own management reporting deliverables including SLA/KPI reporting as per SOWs, dashboards on headcount, attrition, retention, productivity, accuracy, and other HRO performance metrics across daily, weekly, monthly, and ad hoc frequencies.
• Design, develop, and maintain dashboards and BI reports to enable timely, accurate, and insight-led reporting for Operations, Delivery, and leadership teams.
• Identify opportunities to simplify, standardize, and automate reports using tools such as Power BI, Excel, VBA, SQL, Google Sheets, Office 365, and HCM platforms such as Workday.
• Prepare, fetch, validate, and reconcile reports from Workday or other ERP/HCM systems and ensure data consistency across sources.
• Ensure data accuracy, completeness, and timeliness through strong controls, validation checks, root-cause analysis, and periodic audits.
• Analyze trends, provide actionable insights, and highlight risks/opportunities to support operational reviews and leadership decision-making.
• Engage with internal and external stakeholders to gather reporting requirements, manage expectations, and deliver outputs aligned to business priorities.
• Lead, guide, and review the work of the MIS team to ensure productivity, quality, adherence to timelines, and continuous capability development.
• Drive process improvement initiatives, maintain reporting documentation/SOPs, support transitions, and ensure compliance with data confidentiality and information security requirements.
• Support client reviews, governance meetings, and business presentations with accurate data packs, commentary, and executive-ready insights.

Education and experience requirements:

• Graduation is mandatory; MBA/PGDBM in HR, Analytics, Operations, or related discipline will be preferred.
• Strong proficiency in Excel, Google Sheets, Google Workspace, and Office 365 is required; hands-on experience in VBA/advanced formulas/macros will be an advantage.
• Hands-on experience in Power BI, SQL/data queries, data connections, and dashboard creation is required.
• Experience with at least one ERP/HCM platform such as Workday, SAP, Oracle, or PeopleSoft is required.
• 5+ years of experience in HR shared services / HR operations / HR analytics, with at least 2 years in a team handling or team management role.
• 2+ years of relevant experience in HR analytics, MIS reporting, dashboarding, or workforce reporting.
• Strong understanding of reporting governance, data validation, quality controls, and management reporting practices.
• Excellent communication, presentation, and stakeholder management skills, with the ability to work effectively with senior leaders, clients, and cross-functional teams.
• Strong analytical and problem-solving skills with the ability to interpret trends, derive insights, and recommend actions based on data.
• Ability to work under tight timelines, manage multiple priorities, handle escalations, and operate effectively in a fast-paced environment.
• Experience in process improvement, automation initiatives, transition support, or SOP/documentation management will be preferred.
• Awareness of data confidentiality, information security, and compliance requirements while handling employee or client data.
• Flexible to work in shifts and in hybrid / WFH / WFO modes based on business requirements.
• A proactive, detail-oriented, and continuous-improvement mindset with the ability to coach and develop team members.

. Skillset Required: HR Analytics, MIS Reporting, Team Leadership, Data Compilation, Payroll Outputs, HR Systems, Client/Internal Databases, Management Reporting, SLA/KPI Reporting, Dashboard Creation, Headcount Analysis, Attrition Analysis, Retention Analysis, Productivity Analysis, Accuracy Analysis, Performance Metrics, Power BI, Excel, VBA, SQL, Google Sheets, Office 365, HCM Platforms, Workday, ERP Systems, Data Validation, Root-Cause Analysis, Periodic Audits, Trend Analysis, Actionable Insights, Stakeholder Engagement, Reporting Requirements Gathering, MIS Team Management, Process Improvement, Reporting Documentation, SOP Management, Data Confidentiality, Information Security, Presentation Skills, Stakeholder Management, Communication Skills, Analytical Skills, Problem Solving, Multi-Priority Management, Escalation Handling, Fast-Paced Environment Adaptability, Automation Initiatives, Transition Support, Compliance Requirements, Shift Flexibility, Hybrid Work, Work From Home, Work From Office, Coaching, Continuous Improvement Mindset