Process Excellence Specialist

• Process Excellence Specialist Defines, designs processes and implements process improvement as part of the Process One Approach that we follow in Cognizant IOA.
• Defines, designs and implements processes for new workflows that needs to be setup because of new business or change in scope of business.
• Facilitates and coach improvement teams.
• Implement new age solutions for process simplifications using AI & ML.
• Establishes and maintains performance metrics to measure program success.
• Ability to operate in Hi Tech, Fast Pace and unpredictable environment.
• Experience in at least one of the HR systems Workday, Oracle Fusion, SAP Success factor
• Experience in using Visio, Minitab or other statistical tools

Responsibilities

• Completes Process Improvement projects, as assigned, with limited levels of Master Black Belt direction and support with application of AI & ML tools to solve business problems.
• Leads and delivers large, complex Process Excellence projects/initiatives following advanced technology.
• Develops projects using Agile methodology (including localized automation solutions), while considering potential project risks.
• Contributes to the identification of projects that meet strategic objectives.
• Monitors monthly Process Excellence performance metrics to ensure that organization objectives in the areas of cost, efficiency, Compliance and quality are met.
• Displays continuously the characteristics of a change leader in the organization. Facilitates meetings with management to review and examine project progress.
• Contributes in performance reviews with clients on weekly / Monthly / Quarterly basis with analysis of performance or new opportunities for improvements.
• Ensures Strategic Operations Team properly approves all financial models. Develops and trains site Yellow Belts, management and their respective teams utilizing lean, continuous improvement, project management and business integration tools and concepts.
• Defines, designs and implements processes for new workflows that needs to be setup because of new business or change in scope of business.
• Analyzes internal Risk and Compliance strategy, raises awareness about internal compliance processes, Gathers and analyzes data about the internal Risk and Compliance training modules, reporting, Analysis.

Education & Experience:

• Bachelors in Science/ MBA/ : 7-10 years, Black belt certified.
• Automation/ AI/ML Certification good to have for this specific position

. Skillset Required: Process Improvement, Process Design, AI, ML, Process Simplifications, Performance Metrics, Hi Tech Environment, Fast Paced Environment, Workday, Oracle Fusion, SAP Success factor, Visio, Minitab, Statistical Tools, Agile Methodology, Automation Solutions, Cost Efficiency, Compliance, Quality Management, Change Leadership, Meeting Facilitation, Financial Models, Lean, Continuous Improvement, Project Management, Business Integration, Risk Analysis, Compliance Strategy, Data Analysis