Req ID: 373892
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Application Support and Maintenance - Healthcare Provider to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
Job Title: Hyperion Administrator / Oracle EPM Support Consultant
Role Summary
We are seeking a Hyperion Administrator with hands-on experience in Oracle Hyperion administration and basic functional knowledge of Oracle EPM Cloud (FCCS and Planning/Budgeting). The primary responsibility is to administer and maintain the Hyperion environment while providing L1/L2 production support for Oracle EPM applications.
Key Responsibilities
- Administer and maintain Oracle Hyperion environments, including user provisioning, security, application monitoring, backups, migrations, and scheduled jobs.
- Monitor system health, troubleshoot environment issues, and coordinate with Oracle or infrastructure teams for issue resolution.
- Provide L1/L2 production support for Oracle EPM FCCS and Planning/Budgeting applications.
- Resolve user queries, data load issues, metadata-related issues, security requests, and routine application errors within agreed SLAs.
- Support month-end and budget/planning cycles by monitoring scheduled jobs and ensuring application availability.
- Perform application migrations between environments using Lifecycle Management (LCM) and maintain deployment documentation.
- Work closely with business users and the L3 support team to escalate complex functional or technical issues when required.
- Maintain knowledge articles, SOPs, and operational documentation.
Required Skills
- Experience in Oracle Hyperion Administration.
- Basic functional knowledge of Oracle EPM Cloud (FCCS and Planning/Budgeting).
- Experience with user security, LCM migrations, EPM Automate, data management, and routine application administration.
- Familiarity with ITIL-based AMS processes, incident, service request, and problem management.
- Strong analytical, troubleshooting, and communication skills.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.Skills Required
Problem Management, Data Management
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