Customer Support Representative

Spes Manning Solutions is actively seeking dedicated and customer-focused individuals to join our team as a Customer Support Representative. We are looking for talented professionals who are eager to provide excellent support via an international voice and blended process. This is a great opportunity for both freshers looking to launch their career and experienced candidates aiming for a role with great benefits and growth potential.

Key Responsibilities

• Deliver excellent customer support by responding to queries and providing solutions over the phone and via email/chat.
• Resolve customer issues promptly and professionally to ensure a positive customer experience.
• Maintain high standards of service to enhance overall client satisfaction.
• Adhere to company protocols and contribute to a collaborative team environment.

Who We're Looking For

Experienced Candidates:

• A track record of success in an international voice/blended support role.
• Strong verbal and written communication skills are essential.
• The ability to handle complex customer interactions with confidence.

Freshers:

• Good English communication skills are a must.
• An eagerness to learn and grow in the customer service industry.
• A positive and proactive attitude towards problem-solving.

Why Join Us

• Salary Range: ₹3 LPA to ₹6.5 LPA, based on your experience and skills.
• Schedule: 5 working days with 2 rotational days off.
• Shifts: Rotational shifts to ensure a balanced work schedule.
• Transport: Complimentary two-way cab service for a hassle-free commute.
• Growth: Opportunities for professional development and career advancement.

Interested Let's Get in Touch!

To apply for this role, please call or WhatsApp your resume to:

Sakshi

• Phone: 7447716444
• Email: [HIDDEN TEXT]

Skills Required
Communication Skills, Problem Solving, Customer Support, crm software, Customer Service