International Voice and Chat Process

Spes Manning Solutions is actively seeking experienced professionals to join our team for an International Voice and Chat Process. We are looking for dedicated individuals with a proven track record of providing excellent customer support in a global BPO environment. This is an exciting opportunity to work in a fast-paced setting and contribute to a team that values quality and performance.

Candidate Requirements

• Experience: A minimum of one year of prior experience in an international chat or voice process is mandatory.
• Communication Skills: Excellent communication skills are required to interact with an international client base.
• Shift & Commute: You must be comfortable with 10-hour shifts, a fixed night shift, and additional traveling hours.
• Education: Candidates must be an Undergraduate or Graduate.

Compensation & Perks

• Cabs will be provided for pick and drop within a hiring zone of 40 kilometers.
• Competitive salary and other benefits based on experience.

Selection Process

For Chat Process:

1. HR Round
2. Versant Round (Pass score 58 and above)
3. CD Round
4. Ops Round

For Voice Process:

1. HR Round
2. Proctored Versant Round in office (Pass score 58 and above)
3. Ops Round

Mandatory Documents

To be considered for the role, candidates must have the following documents:

• Previous company's relieving or experience letter.
• Current company's offer letter and pay slips.
• Highest education PDC or Degree certificate.
• ID Proof, with a PAN card being mandatory and requiring an updated image.

How to Apply

To apply for this position, please contact us directly:

Deepikaa Panchariya

• Company: Spes Manning Solutions LLP
• Contact: 7447719444

Skills Required
Chat Process, Communication Skills, Customer Support, Voice Process, Bpo Operations, Customer Service