E-Commerce Workflow Specialist

Role Overview:

We are looking for detail-oriented professionals with hands-on experience in e-commerce, or operations management. In this role, you'll help create workflows, training data, and simulations that power the benchmarking of large language models (LLMs).

Your contributions will be key to recreating real-world e-commerce scenarios, validating AI-generated outputs, and ensuring high standards of compliance, accuracy, and customer trust.

What You'll Do:

• Recreate catalog management workflows, including attribute enrichment, taxonomy validation, bulk updates, and compliance checks.
• Validate AI-generated outputs for KYC, seller verification, marketplace policies, and catalog updates.
• Simulate e-commerce workflows such as product enrichment, refunds, and seller/customer ticket handling.
• Provide annotations and structured datasets reflecting catalog and product data management use cases.

Required Qualifications:

• Experience in catalog and product data management (e.g., attribute enrichment, taxonomy validation, bulk updates).
• Exposure to e-commerce platforms such as Shopify, Magento, WooCommerce, Amazon Seller Central, Mercado Libre, etc.
• Familiarity with workflow tools (e.g., Zendesk, Salesforce, ServiceNow, Jira, or equivalents).
• Strong attention to detail and ability to spot gaps in AI-generated workflows.
• Understanding of how catalog and operational data are used in training and evaluating LLMs.
• Excellent written English for creating training-quality datasets and validating AI outputs.

Perks of Freelancing with Turing:

• Remote-first and flexible work setup.
• Opportunity to work on cutting-edge AI projects with leading LLM companies.
• Potential for contract extension based on performance and project needs.

Offer Details:

• Commitment: At least 4 hours/day, minimum 30 hours/week, with 4 hours overlapping PST.
• Engagement Type: Contractor / Freelancer (no medical or paid leave).
• Duration: 1 month (with possible extension).

About Turing:

Based in San Francisco, California, Turing is the world's leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L

Skills Required
refunds , Servicenow, zendesk, Jira, Salesforce