Sr Customer Success Consultant

Key Deliverables

• Implement and support Safetrax for corporate and fleet clients
• Act as a single point of contact for client satisfaction and issue resolution
• Develop and execute short- and long-term growth strategies for accounts
• Drive client success through automation and consultative engagement

Role Responsibilities

• Manage client queries and provide timely resolutions
• Align internal teams for smooth project delivery and support
• Maintain strong client relationships to grow account value
• Communicate product value and successfully manage client negotiations

Skills Required
Client Support, Ms Office, Account Management, Automation, Relationship Management