Software Development Manager (MS D365 CRM/CE)

We enable financial institutions to become AI first digital leaders.

As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.

We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.

About the Job:

We are seeking a highly skilled Software Development Manager to lead our Product Engineering Team of our VeriTouch solution built on Microsoft Dynamics CRM and the Power Platform This role involves technical leadership, and hands-on oversight of development processes to deliver a scalable high-quality product. The ideal candidate is experienced in designing enterprise-grade applications, driving innovation, and fostering a collaborative, high-performing software engineering team environment

What you will be doing:

Technical Leadership & Product Engineering Team Management:

• Management of cross functional software development teams consisting of developers, business analysts and quality engineers including sprint planning, execution, and retrospectives, ensuring successful delivery of product aligned with business objective
• Ensuring software development process is followed
• Management of phasing, backlog, team and task planning
• Manage software development processes, including sprint planning, execution, and retrospectives, ensuring successful delivery of product aligned with business objectives.
• Lead, mentor, and guide high-performing product development team of software engineers.
• Oversight of design, development, and architecture for our VeriTouch solution leveraging the Microsoft Power Platform, including Power Apps and Dynamics 365.
• Experience in Plug-ins, SSIS, ADF, Customer Insights, Co-pilot, Agent
• Provide guidance on technical design, coding standards, and best practices to ensure scalable, secure, and maintainable product.
• Conduct regular one-on-ones, performance evaluations, and professional development activities to foster team growth and accountability.
• Make sure the code reviews, software development processes are properly done and are executed effectively

Strategic Alignment & Innovation:

• Partner with architects and business stakeholders to create high-level designs and technical roadmaps.
• Stay updated on advancements in Power Platform, Dynamics 365 and related technologies, evaluating their applicability for our product.
• Contribute to the execution of the organization’s software engineering strategy, balancing delivery speed, product quality, and production stability.

Collaboration & Communication:

• Foster a culture of innovation, collaboration, and continuous improvement within the team and across cross-functional stakeholders.
• Communicate technical strategies, product updates, and system roadmaps effectively to diverse audiences, including technical and non-technical stakeholders.

What we are looking for:

• 15+ years of proven hands-on experience with .Net platform, C#, Microsoft Dynamics 365 & Power Platform, including Model Driven Power Apps, Power Automate, and other Power Platform technologies, and at least last 5+ years of manager experience.
• Expertise to lead and develop technical teams, fostering collaboration and professional growth.
• Strong analytical and decision-making abilities, with a focus on delivering practical, innovative solutions.
• Proven success in managing large-scale enterprise projects and navigating complex stakeholder environments.
• Excellent written and verbal communication skills, capable of translating technical details into actionable insights for diverse audiences.

What we are offering?

• Remote Freedom, Your Way: At VeriPark we believe in the power of talent, no matter where it resides. Design your ideal workspace and achieve the perfect work-life balance.
• Performance-Linked Bonus: Your hard work doesn't go unnoticed! Enjoy a performance-linked bonus as a testament to your dedication!
• Employee Wellbeing: Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Employee Wellbeing Program with Heltia or MantraCare Membership. We care you!
• Birthday Leave, Because You Matter: We value your special moments! Take the day off on your birthday and treat yourself.
• Unleash Your Potential: Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions.
• Together Culture: Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events two times in a year. Special information sharing environment where you can update & align yourself.
• Reward & Recognition, Celebrating Your Success: Your contributions deserve to be recognized! Be part of our Reward & Recognition Program, featuring exciting awards such as a One-Week Work & Travel Experience and other experience-based rewards.

About VeriPark:

We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.

With offices in 15 countries from Canada over Europe and the Middle East to Kuala Lumpur, our 900+ colleagues are serving customers in more than 30 countries worldwide.