Principal Analyst

Job Description

• Provide guidance to clients to improve deliverability for their email programs
• Support an assigned portfolio of paid deliverability services clients
• Own the client relationship for your portfolio
• Manage onboarding projects including discovery, IP and domain provisioning, email authentication, reputation warming plan development and execution
• Manage retainer based strategic projects focused on optimizing inbox placement and driving response
• Monitor and manage IP & Domain Reputation and Block Listings
• Monitor client email metrics/effectiveness and report on performance
• Collaborate on Mail System Infrastructure and DNS Management
• Utilize 3rd party Deliverability Monitoring Tools
• Provide email best practices consultation to clients and Internal stakeholders

Your Skills And Experience

• 5+ years of experience at an ESP
• Strong attention to detail, dedicated work ethic, organized, and strong communication skills
• Strong critical thinking and analytical skills
• Thorough understanding of email technology
• Experience analyzing large data sets to derive insights
• Advanced Excel Experience
• Knowledge about ESPs, Mailbox providers, and email authentication vendors
• Understanding of email, SMTP, IP and domain strategies, authentication, reputation strategies, data hygiene, privacy, permission policies, anti-spam policies
• Ability to work with cross-functional teams

Skills Required
Dns Management, Onboarding, Ip, Smtp