Customer Support Executive

Provide customer support via CHAT for international customers.

• Resolve customer queries and requests.
• Manage customer expectations and ensure customer satisfaction.
• Respond to customer inquiries.
• Regularly review customer feedback and take measures to improve customer service.

Preferred candidate profile

Minimum 6months+ of experience in International is mandatory.

Must have extensive exposure on dual chat concurrency.

Familiar with Upselling tactics.

Skills Required
Customer Support, Customer Support Executive, Chat, Cs