INSenior Manager Senior Delivery ManagerAPP TECHAdvisoryKolkata (early joiners)

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Senior Manager

Job Description & Summary

At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.

As a business application consulting generalist at PwC you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis implementation training and support.

Why PWC

At PwC you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes forour clients and communities. This purpose-led and values-driven work powered by technology in an environment that drives innovation will enable you to make a tangible impact in the real world. We reward your contributions support your wellbeing and offer inclusive benefits flexibility programmes and mentorship that will help you thrive in work and life. Together we grow learn care collaborate and create a future of infinite experiences foreach other. Learn more about us.

At PwC we believe in providing equal employment opportunities without any discrimination on the grounds of gender ethnic background age disability marital status sexual orientation pregnancy gender identity or expression religion or other beliefs perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firms growth. To enable this we have zero tolerance for any discrimination and harassment based on the above considerations.

Job Description & Summary:About Us: At PwC we are at the forefront of digital transformationleveragingstate-of-the-arttechnology solutions tooptimizebusiness performance. As we expand our footprint we are seeking an experienced Associate Director for our ServiceNow Pre-Sales team to lead strategic engagements and drive growth.

Why Join Us:

Impactful Leadership: Be a key leader in transforming how we deliver value through technology.

Innovative Environment: Work withcutting-edgetechnologies in a forward-thinking setting.

Competitive Rewards: Enjoy a competitive salary and benefits package that recognizes your leadership.

Career Advancement:Access toopportunities for professional growth and leadership development.

Training and Development: Mentor and develop pre-sales staff to enhance theirexpertiseand support career advancement.

Responsibilities:

A seasoned Delivery Lead with 12 years of experience in software development and digital transformation to lead enterprise-scale delivery programs. The ideal candidate willbe responsible formanaging cross-functional teams driving Agile execution leading pre-sales activities and ensuringtimelydelivery of complex technology solutions aligned with strategic business goals.

Mandatory skill sets:

Delivery & Program Management

• Lead end-to-end delivery of large-scale digital transformation programs across multiple workstreams.

• Manage cross-functional development teamsoptimizeresources define milestones and ensuretimelydelivery aligned with strategic businessobjectives.

• Own engagement management activities including contract preparation client billing risk & quality management project finance management and stakeholder management.

• Drive data-driven decision-making to improve delivery outcomes and operational efficiency.

Pre-Sales & Customer Engagement

• Activelyparticipateinpre-sales activitiesincluding solution ideation effort estimation proposal development and RFP/RFI responses.

• Conduct client presentations demos and workshops to articulate technical solutions and delivery approaches.

• Build and nurture strongcustomer relationshipsthrough regular interactions business reviews and strategic advisory.

• Identifyupselling and cross-selling opportunities within existing accounts and contribute to revenue growth.

• Collaborate with the sales and solutions team to craft compelling value propositions for prospective clients.

Agile & Scrum Leadership

• Champion Agile execution across delivery teams including facilitating Scrum ceremonies (daily stand-ups sprint planning reviews and retrospectives).

• Act as a Scrum Master / Agile Coach for teams ensuring adherence to Agile best practices.

• Set up and manage project tracking tools including components workflows and reporting dashboards.

• Ensure robust risk and quality management practices across all engagements

Stakeholder & People Management

• Collaborate closely with business stakeholders product owners and senior leadership to translate business needs into actionable delivery plans.

• Manage project risks dependencies and integration challenges proactively.

• Lead mentor and develop high-performing delivery teams; drive people management and talent development initiatives.

Preferred skill sets:

Certifications: Professional certifications are highlyadvantageous.

Years of experience:

10-13years.

Education qualification:

B.E. // MCA/M.E// MBA/ PGDM. All qualifications should be in regular full-time mode with no extension of course duration due to backlogs

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required: MBA (Master of Business Administration) Bachelor of Technology

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Delivery Management

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Reasoning Analytical Thinking Application Software Business Data Analytics Business Management Business Technology Business Transformation Coaching and Feedback Communication Creativity Documentation Development Embracing Change Emotional Regulation Empathy Implementation Research Implementation Support Implementing Technology Inclusion Influence Intellectual Curiosity Learning Agility Optimism 24 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

No

Government Clearance Required

No

Job Posting End Date

June 23 2026

Required Experience:

Senior Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1