Amazon Pay UPI team is looking for a customer-obsessed results-driven Program Manager II to join our UPI team in this role you will own planning execution and delivery of programs that power UPI-based payment experiences for millions of Amazon customers. You will work at the intersection of product technology and business driving cross-functional initiatives in Indias fastest-growing real-time payments ecosystem.
The Amazon Pay UPI team operates at the forefront of Indias digital payments revolution. We build seamless UPI experiences across checkout Money transfers merchant payments and bill payments all while navigating NPCI guidelines RBI regulations and multi-bank integrations. This role demands someone who can navigate ambiguity influence without authority and deliver results in a highly regulated partner-dependent environment.
Key job responsibilities
Drive cross-team execution involving 5 teams across UPI Services PSP Infrastructure Checkout Tech Post Order CS Tech and external banking partners
Define and track program milestones success metrics like transaction success rates latency adoption
Conduct competitive analysis across UPI players (SICs) to inform product strategy
Partner with UX engineering and business teams to deliver best-in-class UPI experiences
Translate NPCI/RBI regulatory requirements and business needs into clear functional specifications and technical requirements
Influence roadmap priorities product feature decisions and engineering processes within the UPI pod
Drive detailed business and technical discussions with cross-functional teams including Legal Regulatory Finance Marketing and Customer Service
Identify and eliminate process gaps that impact UPI team productivity and cross-team collaboration
Optimize incident management partner escalation and regulatory compliance processes for the UPI vertical
- 3 years of product management experience
- Experience managing technical products or online services
- Experience in product program or project management in leading cross-functional teams in delivery of major new products or services
- Knowledge of SQL and VBA at an advanced level
- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
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Required Experience:
IC
Employment Type : Full-Time
Department / Functional Area: Product Management
Experience: years
Vacancy: 1
