Area Manager-DTC-Pune

Key Deliverables:

• Execute strategic plans for the D2C business to drive revenue, optimize distribution, and enhance channel productivity.
• Spearhead delivery of Postpaid and Broadband business lines, ensuring Airtel becomes the preferred provider in assigned residential areas.
• Manage store operations, ensuring profitability, operational excellence, and enhanced customer experience across all locations.
• Build partnerships with RWAs and external stakeholders to expand Airtel's D2C footprint and maintain service excellence.
• Monitor and drive performance of Territory and Store Managers, ensuring alignment with business goals and developing future leaders.

Role Responsibilities:

• Drive market coverage, customer engagement, and visibility of D2C products through optimized channel strategies.
• Ensure effective risk mitigation by staying ahead of regulatory and market changes.
• Analyze trends and competitive landscape to provide insights for business strategy.
• Collaborate with internal functions (marketing, HR, finance) to ensure seamless execution of retail initiatives.
• Lead people development through regular performance reviews, training programs, and talent grooming.

Skills Required
Customer Engagement, Team Leadership, Retail Operations, Channel Management, Sales Strategy