Intune

EMM Intune

Key responsibilities :

• Policy and compliance : Configure and manage security policies, compliance settings, and app protection policies for devices and applications across platforms like iOS, Android .
• Device management : Oversee the enrollment and lifecycle management of mobile devices using tools like Apple Business Manager , Samsung KNOX , Android Zero Touch .
• Application management : Deploy, manage, and configure applications, including corporate and third-party apps, on managed devices.
• Security : Implement and enforce security standards, such as encryption, authentication, and remote wipe capabilities, and protect corporate data on mobile devices.
• Integration : Integrate Intune with other Microsoft 365 services, such as Entra ID for conditional access, and other third-party solutions.
• Technical support : Provide L1 / L2 or L2 / L3 support for user enrollment, device and app issues, and troubleshooting escalated problems.
• Automation : Develop and maintain scripts for automating routine tasks and assist in the development of onboarding processes.
• Documentation : Create and maintain technical documentation, knowledge bases, and operational procedures.

Required skills and experience :