Product Support Senior Software Engineer

Product Support Senior Software Engineer

Mandatory skills/ knowledge:

• Min 4 - 6 years experience in FileNet Administration.
• 5.x 5.2.2 5.5 File Net P8 Process Engine (PE); File Net P8 Content Engine (CE); Content Navigator IBM Business Automation Workflow (BAW) Experience in designing implementing and supporting IBM FileNet ECM systems.
• Having Knowledge on FileNet APIs.
• Manage maintain and support hardware and software configurations
• Experience in installation configuring upgrade migration and supporting FileNet P8 in an enterprise environment
• Diagnoses isolates and debugs software problems and performs problem resolution in a timely manner including opening and monitoring trouble tickets with vendor when necessary.
• Experience on development to work on workflow modifications and small changes
• Monitors ECM system performance and takes corrective action to optimize usage of system resources consulting with IT staff on application design implementation or maintenance issues
• Capacity and availability of the FileNet WAS environment
• FileNet Certification (FCP) - preferred

Preferred skills and knowledge

• Should have knowledge about all FileNet configurations integrations Migration and upgrade knowledge.
• Good to Have Knowledge on FileNet APIs.
• Good to Have programming Skill like JAVA and MAVEN
• Good experience in Websphere Application Server V6.x 7.X 8.X and 9.X
• Well versed with Database concepts.
• Working knowledge of OS - AIX Linux WIN
• Must have worked in a Customer facing environment
• Strong communication skills
• Should have strong troubleshooting skills.

Attitude :

• Open for short and long term travel
• Open to learn new technologies etc.

Required Experience:

Senior IC

Employment Type : Full Time
Experience: years
Vacancy: 1