Senior ServiceNow Developer ( SPM )

Job Title: ServiceNow Senior Developer (Strategic Portfolio Management SPM)

Job Summary

We are seeking an experienced Senior ServiceNow Developer Strategic Portfolio Management (SPM) to lead the design development and implementation of enterprise-grade SPM solutions on the ServiceNow platform. This role will focus on Demand Management Project & Portfolio Management (PPM) Agile Development Resource Management and financial governance enabling data-driven decision-making and strategic alignment.

The ideal candidate will possess deep ServiceNow development expertise strong understanding of enterprise portfolio and agile operating models and the ability to create scalable future-ready solutions that evolve with the organizations strategic goals.

Key Responsibilities

ServiceNow SPM Solution Design & Delivery

• Design develop and implement ServiceNow SPM solutions including Demand PPM Agile Development Resource Management and Financial Planning.
• Configure and customize ServiceNow SPM modules to support enterprise portfolio visibility prioritization and value realization.
• Ensure solutions are scalable configurable and aligned with ServiceNow best practices and roadmap recommendations.

Strategic & Business Engagement

• Partner with senior business leaders PMOs finance and delivery teams to gather and translate strategic objectives into SPM capabilities.
• Facilitate workshops and stakeholder interviews to uncover pain points maturity gaps and opportunities for optimization.
• Act as a trusted advisor bridging strategy execution and technology.

Automation Optimization & Governance

• Analyze portfolio demand and delivery processes to identify opportunities for automation and continuous improvement.
• Drive standardization of intake prioritization funding and execution workflows across the enterprise.
• Establish governance controls and reporting to support strategic alignment transparency and compliance.

Technical Leadership & Delivery Excellence

• Develop advanced ServiceNow configurations including flows workflows business rules UI policies client/server scripts and integrations.
• Provide technical leadership and mentorship to junior developers and ServiceNow administrators.
• Support release planning upgrades and platform enhancements with minimal disruption.

Testing Deployment & Continuous Improvement

• Lead and support User Acceptance Testing (UAT) ensuring solutions meet business and strategic expectations.
• Monitor production performance and adoption metrics proactively resolving issues.
• Continuously improve user experience reporting accuracy and operational efficiency.

Agile & Delivery Collaboration

• Collaborate with Agile Release Trains Product Owners and Scrum Masters.
• Support Agile and hybrid delivery models within ServiceNow SPM.
• Contribute to roadmap planning and backlog refinement activities.

Future Roadmap & Growth Focus

This role will play a key role in shaping the next-generation SPM roadmap including:

• Expansion into Enterprise Agile Planning (EAP) and value stream management.
• Integration of AI-driven insights for portfolio prioritization and forecasting.
• Enhanced financial transparency through investment planning and cost modeling.
• Deeper integration with ITSM ITOM HRSD and APM for end-to-end visibility.
• Adoption of data-driven KPIs executive dashboards and OKR alignment.
• Continuous alignment with ServiceNows evolving SPM product roadmap.

Qualifications & Skills

Experience & Certifications

• 6 years of experience in ServiceNow development and implementations.
• Strong hands-on experience with ServiceNow SPM / PPM modules.
• ServiceNow Certified System Administrator (CSA) Required.
• ServiceNow Certified Application Developer (CAD) Required.
• Certified Implementation Specialist SPM/PPM (preferred).
• ITIL v3/v4 SAFe or Agile certifications are a plus.

Technical Expertise

• Advanced knowledge of ServiceNow scripting and configuration:
  • Business Rules Script Includes Client Scripts
  • UI Policies Workflows Flow Designer
  • Performance Analytics and Reporting
  • Integrations and data transformations
• Experience supporting Agile Waterfall and Hybrid delivery models in ServiceNow.

Soft Skills & Leadership

• Strong analytical problem-solving and communication skills.
• Proven ability to manage multiple initiatives in a fast-paced environment.
• Comfortable leading discussions with senior stakeholders and executives.
• Experience facilitating SCRUM ceremonies and portfolio governance forums.

Why Join Us

• Lead enterprise-level SPM transformations that drive strategic outcomes.
• Work on cutting-edge ServiceNow capabilities and future roadmap initiatives.
• Collaborate with a forward-thinking high-impact team.
• Opportunities for continuous learning leadership growth and ServiceNow certifications.
• Competitive compensation and comprehensive benefits package.

Required Experience:

Senior IC

Employment Type : Full-Time
Experience: years
Vacancy: 1