Senior Relationship Manager Mid Market New Delhi

Job Description Relationship Manager / Senior Relationship Manager

Enriching Lives Winning as ONE

ABC Company Info:

Aditya Birla Capital Limited (ABCL) is the holding company for the financial services businesses of the Aditya Birla Group.

Aditya Birla Finance Limited:

Aditya Birla Finance Limited (ABFL) a subsidiary of Aditya Birla Capital Limited is among the leading well-diversified non-banking financial services company in India. ABFL offers customized solutions in the areas of personal finance mortgage finance SME finance corporate finance wealth management debt capital markets and loan syndication.

What makes an ideal ABC Citizen

At ABC we are constantly on the lookout for individuals who resonate with our 5 core values of Speed Passion Integrity Seamlessness and commitment and live them every day while also understanding our vision. We believe in building leaders who thrive on challenges take the onus of creating and sustaining strong teams and forms strong networks as a result of effective relationship-building.

Role Details:

Required Skills & Competencies

• The Mid Market and Supply Chain function is responsible for financing the short-term medium-term and long-term working capital and supply chain needs of SMEs through a suite of customized products with varied tenures.
• The key business metrics for success include loan book size profitability and a zero-tolerance approach to delinquency.
• A strong understanding of business finance loan structuring techniques and credit administration is essential to building credibility with customers and gaining a competitive edge.
• Deep knowledge of local market dynamicsincluding specific occupations/trades industries and local financial and investment preferencesis critical for structuring loans effectively and identifying new business opportunities.
• Expand market share in targeted locations and outpace competition.
• Continuously upgrade financial acumen including knowledge of loan structuring methods and business financials to build trust and credibility with customers.
• Stay informed about recent market trends and evolving local market preferences to align with customer needs.
• Ensure strong credit quality by conducting effective portfolio selection and pre-screening to minimize the risk of non-performing assets (NPAs).
• Safeguard financed amounts by conducting post-sanction surveillance maintaining strong client relationships and monitoring collateral to ensure the complete safety of the financing.

Key Responsibilities:

1.Sales Growth
Achieve sales targets through the following actions:

• Drive pipeline funnel to achieve book size and market share.
• Monitor local market trends and competitive offerings identifying opportunities for business expansion in the region.
• Ensure minimal client attrition through strong client engagement activities.
• Regularly engage with investment bankers chartered accountants and brokers to source new business.
• Raise escalation on delinquent cases/potential NPAs and closely monitor these through the team for collection dues.
• Track key accounts in the portfolio for business health and early warning signs of NPAs.

2. Client Acquisition & Relationship Management

• Acquisition of new clients by identifying potential leads and conversion strategies.
• Increase area business volume through strong cross-selling initiatives and innovative product offerings.
• Cultivate deeper customer relationships by ensuring faster turnaround times (TATs) in collaboration with Credit Analysts.
• Utilize technology to improve operational efficiencies and responsiveness in customer service ensuring retention of existing customers.

3. Disbursal - Timely Loan Disbursement with Proper Documentation

• Coordinating with internal stakeholders to process loan applications.
• Responding to queries from internal teams to ensure timely and accurate disbursal.
• Completing transactions with customers with the appropriate documentation.

4. Market Intelligence

• Gather market intelligence on competitive strategies policies and processes regularly.
• Share the collected market intelligence with the Area Sales Manager to adjust business tactics accordingly.

5. Portfolio Quality & Profitability

• Track overdue accounts daily for the business and ensure timely collections.
• Intervene to ensure collection on initial overdue accounts in a timely manner.
• Ensure profitability by applying appropriate pricing strategies and processing fees.
• Implement cost management initiatives on a timely and accurate basis.

6. Organization Process Efficiency

• Adhere to all processes for both pre and post-sourcing activities.
• Provide input to the Area Sales Manager for the Sales MIS to improve reporting and operational performance.

Refer the links to know more Growth & Culture at ABC: updated with Life at ABC -

• Follow our LinkedIn Page: our Glassdoor Reviews: Birla Capital is committed to provide equal opportunity to all in employment and prohibits discrimination or harassment in any form on the basis of race colour religion ethnicity age gender disability or any other characteristic protected by law. Diversity Equity and Inclusion (DEI) is embedded in our recruitment policies based on our business needs and candidates meeting the eligibility criteria such as qualification skills and experience.

  Important

  • Aditya Birla Capital and its member companies do not demand or accept money from job applicants.
  • Any job offer made against a service charge or security deposit or processing fees or background verification expenses or any other terms whether refundable or non-refundable should be considered fake.
  • An authentic job offer mail from us will have our domain name ().
  • Please be aware of fraudsters using fake URLs to mask themselves as senders from reputed organisations. Hence always check and verify the email ID.
  • Any mail offering a job interview date and asking for personal details should be handled with caution especially if the mail address list also includes email IDs ending with Gmail/Yahoo/Hotmail/Live domains.
  • In case a job applicant is offered a job against payment in any form or has accepted employment from fraudulent personsAditya Birla Capital and its member companies will NOT be held liable and responsible for any consequences thereof.
  • Please remain vigilant of such offers and notify ushere.You may also lodge a complaint with the law enforcement agencies.
  • Beware of fake websites email IDs Facebook LinkedIn pages that appear similar to ours.
  • We reserve the right to initiate any appropriate action as we deem fit.
  
  

  Required Experience:

  Manager

  
  Employment Type : Full Time
  Experience: years
  Vacancy: 1