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Walkin Interview for US Healthcare Medical Billing Team Lead - ChennaiHCL Technologies Limited • Chennai
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Walkin Interview for US Healthcare Medical Billing Team Lead - Chennai

Walkin Interview for US Healthcare Medical Billing Team Lead - Chennai

HCL Technologies Limited • Chennai
7 days ago
Job description

Walkin Interview for US Healthcare Medical Billing Team Lead - Chennai

Location : Chennai

Shift - US Shift

Experience - 5 to 8 years

Designation - Team Lead

Contact Person: Yuvapriya

Date: 22nd and 23rd May 26 (Friday and Saturday)

Timing : 9:30 AM to 1:00 PM

Venue: HCLTech, ELCOT Special Economic Zone (SEZ)

No. 602/3 & 138, Sholinganallur Village

Medavakkam High Road, Sholinganallur

Chennai - 600119

RESPONSIBILITIES:

  • Responsible for the day-to-day management of 7 – 25 front level employees
  • Team Handling experience is mandatory
  • Adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize customer satisfaction
  • Minimize errors/feedback and increase first touch resolution through effective coaching, support, supplemental training and understanding of departmental procedures to maximize utilization of resources
  • Provide feedback on performance, monitoring attendance, leave requests, ensure accuracy of hours worked and adherence to company policies and procedures
  • Recommend and/or make decisions in personnel related matters (Attrition, disciplinary actions, and terminations).
  • Monitor and adjust staffing levels to ensure service levels are being met with continued focus on exceeding performance requirements.
  • Act as point of contact for escalated account issues or problems that occur by directly responding to escalated calls from customers
  • Timely response to mails

SKILLS AND COMPETENCIES

  • High proficiency in communication (Written and spoken)
  • Focuses on delivering a positive customer experience
  • Proven leadership experience. Should be a team player.

FORMAL EDUCATION AND EXPERIENCE

  • Bachelor's degree in any stream and progressive work experience in Healthcare RCM
  • 5-8 years of overall experience

Note:

  • Looking for candidate with an immediate to 45-day notice period.
  • Candidates must have complete set of relieving/Experience letters from all previous employers

Skills Required
Ar Caller, Team Handeling, Denial Management, Medical Billing, Revenue Cycle Management
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Walkin Interview for US Healthcare Medical Billing Team Lead - Chennai • Chennai

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