Amazon is looking for a driven and strategic Supply Chain Leader to support the US Vendor Success Program (VSP). This role sits at the intersection of instock management, operational excellence, and business growth. He or she will lead end-to-end supply chain initiatives that improve availability, reduce costs, and accelerate selection growth for thousands of US-based SMB vendors.
The Supply Chain Leader will be responsible for driving inventory decisions, supply chain program adoption and key operational initiatives for VSP's fast-growing US business. You will develop and execute best practices in managing inventory to maximize sales, margin, and inventory turns while ensuring all inventory systems and processes meet the needs of the business. Key areas of focus include driving improvement in inventory availability, increasing inventory efficiency, improving product sourcing decision and scaling new supply chain programs.
A successful candidate possesses superb business judgment, supply chain or operations management experience, skills in working cross-functionally and a track record of delivering results through others. You will excel in analytical capabilities, including experience generating and managing forecasts, reports, and analysis. The position requires an individual who can work autonomously or in small teams, in a demanding and often ambiguous environment, with attention to detail and effective prioritization.
Timings will be as per USA shift, 04:00 pm IST to 01:00 am IST.
Key job responsibilities
1.Own the US SMB supply chain strategy, including inbound logistics, inventory health, availability improvement and vendor operational performance
2. Define and execute programs that simplify supply chain processes for US SMB vendors, reducing friction and improving speed-to-shelf
3. Lead cross-functional initiatives with Retail, Transportation, Finance and Tech teams to remove systemic bottlenecks in the US SMB supply chain
4. Build scalable mechanisms to monitor, diagnose and improve key supply chain metrics (fill rate, lead time, ASIN confirmation rate, SoROOS%)
5. Drive adoption of new instock and supply chain programs with US SMB vendors
6. Forecast and manage efficient inbound and outbound inventory flows and health, including forecasting, purchasing and managing down unproductive inventory
7. Measure and improve vendor lead times, reduce operational defects and improve systems to streamline operations between vendors and Amazon
8. Drive root cause analysis/reporting on operational issues, develop action plans and track improvements
9. Work with internal teams to drive tools and process improvements that affect purchasing and vendor management workflow, with emphasis on automating manual tasks
A day in the life
The SMB Supply Chain Leader will focus on improving metrics such as out-of-stock rate, unhealthy inventory rate, and vendor operational performance. To achieve that, you will:
• Provide reports and data to Vendor Managers and Brand Specialists, managing inventory risks
• Benchmark other Amazon marketplaces to drive new programs that improve operational efficiency
• Solve operational issues and escalate where needed, working with cross-functional teams
• Develop vendor segmentation frameworks to prioritize interventions based on business impact and operational maturity
BASIC QUALIFICATIONS
- 8+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of program or project management experience
- 5+ years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements
PREFERRED QUALIFICATIONS
- 5+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
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