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Aptia Group
Senior Associate- HR OpsAptia Group • Mumbai, Maharashtra, India
Senior Associate- HR Ops

Senior Associate- HR Ops

Aptia Group • Mumbai, Maharashtra, India
6 days ago
Job description

Role Summary

We are seeking a bright, energetic, and driven individual for the role, someone with prior HR operations experience and a desire to deepen their understanding of people processes. In this role, you will provide timely project and process support to employees, managers, and other People Team professionals, ensuring a superior service experience for those needing assistance. Additionally, you will enhance the productivity of your colleagues by supporting their projects and day-to-day tasks.


Key Responsibilities

  • Provide consistent and timely support and feedback to Aptia colleagues who have queries regarding People policies and processes.
  • Oversee and manage HR systems and processes, including but not limited to Employee Lifecycle (Hire to Termination)
  • Collaborate with internal/global teams (e.g., Payroll & Benefits, People Partners) to enhance knowledge management and process improvement across service delivery centres.
  • Support people team in daily operations such as case management, process management, reporting etc.
  • Support people operations team to identify challenge and opportunity for driving excellence.
  • Continually maintain Aptia learning base and update Standard Operating Procedures
  • Responsible for managing Workday help cases and daily SLA management.
  • Support process change in Aptia HRMS system, make sure that employee data is updated and accurate.
  • Assist People Ops team in internal activities and global initiatives
  • Assist the team in managing reports and dashboards. Internal Only Requirements

Experience & Qualification

  • Graduates/ Postgraduates with 2 to 5 years of professional experience in a fast-paced environment
  • Prior experience in Workday is an added advantage but not limited to it. SuccessFactors, SAP HCM, Oracle Fusion and other HCM experience can also be considered.
  • Prior knowledge of defining and stabilizing, SOP creation are added advantage.
  • Excellent written and spoken communication skills.
  • Proven ability to learn quickly, behave professionally, and proactively take responsibility.
  • Ability to work collaboratively or independently.
  • Demonstrate high level of discretion relating to confidential information.
  • Self-motivated and can-do attitude
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Senior Associate- HR Ops • Mumbai, Maharashtra, India

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