Laptop Support Technician

Job Role: - Laptop Support Technician

Qualifications Required: -

• Minimum education: 10th / 12th Standard / Diploma in IT
• Diploma in Computer Hardware & Networking preferred from any recognized institute
• Freshers/Candidates with 6+ months of Desktop/Laptop support experience will be given preference.

Key Skills & Responsibilities : -

• Proficient in MS Office activation, Photoshop and software installation
• Ability to set up wireless printers and routers
• Strong skills in Laptop & Desktop diagnosis and troubleshooting (Basic L1 Level)
• Demonstrate laptops and confidently explain product features to customers
• Achieve assigned monthly sales and service targets
• Build trust and deal with customers confidently
• Ensure every Croma laptop buyer is informed about Zip Services and actively promote relevant service packages

Work Schedule: -

• Shift Timing: 12:30 PM – 8:30/9:00 PM
• Working Days: Saturdays & Sundays are mandatory
• Weekly off available between Monday – Friday
• Store remains open on festival days; compensatory leave will be provided later.

Education
Diploma, 12th Class (XII)
Skills Required
Software Installation, Hardware Troubleshooting, Networking Basics, Operating Systems, Laptop Support, Laptop Repair, Laptop Repairing