International Sales Specialist

Role: International Sales Specialist

Location: Pune (On Site)

Time: Night Shift

Role Overview:

You're the bridge between a patient's confusion and clarity. Someone lands on CureMeAbroad with a question"Can I get quality orthopedic surgery abroad for half the cost?"and you're the person who transforms that into a real plan.

As a International Sales Specialist, you're the first trusted voice in the patient journey. You qualify leads, understand their medical needs, research the right hospitals and surgeons across our 350+ partner network, and line up treatment consultations (TCs) with the best fit. You're not just gathering information, you're building confidence and trust.

Preferred Backgrounds: Luxury Real Estate/ Retail, Foreign Exposure, Tier 1 Hospitality, SaaS International Sales

Salary Range: Up to 9LPA

Your core mission: Move qualified leads from "exploring" to "ready for conversation with a doctor."

What You'll Actually Do (Day-to-Day)

Lead Qualification & Intake

• Jump into WhatsApp/chat and understand what patients actually need (their medical history, budget, timeline, fears, priorities)
• Use our AI tools and clinical database to assess case viability
• Identify red flags early (cases we shouldn't pursue) and handle with care and clarity
• Navigate objections and build rapport especially with US and international clients who may be skeptical about offshore care

Research & Treatment Planning

• Dig into our hospital + surgeon database to match patients with the right providers
• Review credentials, outcomes, specializations, pricing models
• Build personalized treatment + cost scenarios so patients understand options
• Present luxury-level service mentality in every interaction (these clients expect excellence)

TC Coordination

• Line up doctor consultations with partner hospitals
• Prepare patients for conversations (what to expect, what to ask, what docs need to know)
• Manage timezones, language preferences, documentation flows
• Handoff to Account Success Lead with everything organized and relationship warm

Patient Communication

• Own the entire pre-sales conversation across channels (chat, WhatsApp, email, calls)
• Explain complex medical + logistical info in a way that feels approachable, not intimidating
• Address objections, manage expectations, build trust
• Make small talk feel natural these conversations aren't transactional, they're relationship-building
• Keep detailed notes so handoff is seamless

Analytics & Optimization

• Track your qualification rates, TC conversion, average time-to-TC
• Spot patterns (which hospitals convert best, which procedures have questions)
• Help the team refine processes based on what you're learning

What We're Looking For

Required:

• 2+ years in customer-facing roles with US or international clients (sales, customer success, patient advocacy, support something where you own the relationship)
• Experience with luxury or premium service environments (high-net-worth clients, exclusive services, concierge roles)this is how we position ourselves
• Ability to understand medical/clinical info quickly (you don't need an MD, but you need to learn fast)
• Natural conversationalist you can make small talk feel genuine, build rapport over chat/call, make people feel heard
• Obsessive about detail and follow-up (patients' lives depend on this)
• Comfortable with ambiguity you'll often be finding answers to questions you've never seen before
• Ability to communicate complex ideas simply (your mom should understand your explanations)
• Comfortable with data and tracking your own metrics
• Timezone flexibility (we serve US, UK, Australia, Germany primarily)

Nice to Have:

• Medical tourism, healthcare, or international patient experience
• Exposure to healthcare systems or medical procedures
• Fluency in languages beyond English (German, Spanish, Turkish especially helpful)
• Founder mentality you don't wait to be told what to do, you find what needs doing
• Experience explaining medical/financial concepts to skeptical audiences

Why Join CureMeAbroad?

• CureMeAbroad is a global medical tourism tech based discovery platform facilitating patients from high-cost markets like the US, UK, Germany, and Australia find, compare, and connect with verified hospitals and surgeons across India, Turkey, Thailand, Mexico, and Spain.
• Be part of a fast-scaling global medical tourism brand
• High-ownership role with real learning and growth opportunities
• Work directly with the founding team on live deals, real markets, and actual growth targets