Senior Product Manager

Who we are :

Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty.

At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences.

Product Manager – Platforms

About the Role :

We are looking for a highly skilled Platform Product Manager to own the vision, strategy, and execution of our core technology platform. This role is focused on building the foundational capabilities, tools, and services that power all of our products, ensuring they are scalable, secure, and efficient. You will work closely with engineering, architecture, and operations teams to deliver platform features that accelerate product development and improve system reliability.

Key Responsibilities :

Product Strategy & Roadmap

• Define and drive the vision, strategy, and roadmap for Acqueon’s core platform services.
• Prioritize initiatives based on technical scalability, operational efficiency, and business impact.
• Align platform evolution with product line needs, ensuring cross-product consistency and reusability.

Feature Development & Execution

Infrastructure & Operations Enablement

Security, Compliance and Reliability

Stakeholder collaboration and Adoption

Qualifications & Experience :