Customer Relationship Executive

Position :  Customer Relationship Executive

Experience Required :  1-2 years

Work Type :  Onsite

Preferred Location :  Candidates from Trivandrum

Key Responsibilities :

Proactively contact and engage with leads generated through various marketing channels

Schedule and conduct client meetings to understand their branding and design requirements

Build and maintain strong, long-lasting relationships with clients throughout the project lifecycle

Act as the primary point of contact between clients and internal teams

Effectively communicate client requirements, feedback, and expectations to design, development, and marketing teams

Coordinate project timelines and deliverables to ensure client satisfaction

Follow up with clients post-project completion to gather feedback and identify upselling opportunities

Maintain accurate records of client interactions and project status updates

Required Qualifications :

1-2 years of experience in client relationship management, sales, or customer service

Excellent verbal communication skills in English, Hindi and Malayalam

Strong interpersonal skills with the ability to build rapport quickly

Proficiency in CRM software and Microsoft Office Suite

Self-motivated with strong organizational and time management skills

Ability to work collaboratively in a team environment

Contact Information :

Email :   [HIDDEN TEXT]

Phone :  963387772

Skills Required

crm software, Microsoft Office Suite