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Fraud Analyst salary Upto 8lks call shobitha@7816042500

Fraud Analyst salary Upto 8lks call shobitha@7816042500

ConcentrixBengaluru, Karnataka, India
3 days ago
Job description

NOTE : IMMEDIATE JOINERS please

Roles and Responsibilities

  • Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
  • Handle international voice process calls with professionalism and accuracy.
  • Utilize strong communication skills to effectively address customer issues and provide solutions.
  • Maintain a high level of product knowledge to answer complex questions about products / services.
  • Collaborate with internal teams to escalate complex issues when necessary.
  • Open to work in Night Shift

Desired Candidate Profile

  • Graduate or under Graduate with minimum of 1 year of KYC,AML,Fraud Investigation Experience.
  • Excellent English language proficiency for effective communication with customers.
  • Strong problem-solving skills for resolving customer complaints efficiently.
  • Ability to work on rotational shifts including evenings, nights, weekends, and holidays as per business requirements.

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    Fraud Analyst • Bengaluru, Karnataka, India