Technical Specialist

As a Technical Specialist - PDS (Platform Data Specialist) team member, you will join the Operations team, a group of highly skilled individuals working to protect enterprise-level commercial customers from digital risk. Using our proprietary platform, this role focuses on supporting our Platform Specialist team by identifying and conducting detailed analysis of cyber risks. You will be responsible for researching these risks and creating alerts. Your goal : find the real-time information that will impact our customers, identifying risks and applying the appropriate escalation path.

Requirements

Roles & Responsibilities :

• Work with internal teams to determine various attack vectors for our customers
• Familiarize yourself with protected assets to help learn and set expectations
• Determine best methods of finding customer-related risks across the internet - Social, Domains, Surface web
• Find and analyze these risks for high-value use cases
• Learn and work from pre-established workflows by our customers and threat-intel teams
• Utilize ZeroFox tool set to create correct meaningful alerts for each customer / network
• Perform RCA of customer escalations and requests
• Train team members into evolving cyber threats and techniques across social media, surface web

Qualifications :

Huge Plus :

Benefits