Delinquency Management Specialist

Role : Analytics consultant / Manager

Job Location : Hyderabad / Ahmedabad

Job Summary :

We are seeking a seasoned and proactive Collections Analyst with extensive experience in credit card collections and operations analytics . The ideal candidate will have a strong command over collections strategy development, data analysis using SQL , and the ability to derive actionable insights from complex and unknown datasets. This role requires a strategic thinker who can collaborate cross-functionally, guide junior team members, and support business leaders in improving collection performance and reducing operational costs.

Key Responsibilities :

• Develop and implement effective credit card collection strategies based on deep data insights and business objectives.
• Drive collections analytics to support recovery teams in improving performance, reducing delinquencies, and optimizing operational costs.
• Perform deep dives into large and complex datasets using SQL and other analytical tools to identify trends, patterns, and improvement areas.
• Design, monitor, and optimize Champion-Challenger strategies to test new approaches and enhance collection outcomes.
• Collaborate with business stakeholders across departments to present insights and drive data-informed decisions.
• Lead and deliver multiple concurrent analytical projects with minimal supervision and high accuracy.
• Mentor and support junior analysts in developing their analytics capabilities and understanding of risk management and collection processes.
• Prepare and present clear, concise, and actionable presentations to senior stakeholders and cross-functional teams.

Required Skills & Qualifications :