Roles & Responsibilities :
- Run the process for Account setup, account / user maintenance and account / user closure / deletion related formalities in Matrix unit
- Handle instructions and enquiries from stakeholders and ensure Banks SLAs are met in achieving Customer Satisfaction
- Ensure client documentations to ensure the customer is complying with the internal KYC policies, Compliance and Regulatory Requirements
- Coordinating with the Relationship Teams to ensure the business requirements are met
Experience Required :
Candidate with 2-5 years of experience in Corporate Account Opening, Maintenance & Internet bankingQuick Learner and provide high quality outputGood Communication and interpersonal skillsAbility to work under high pressure and complex operational environmentClient FocusedPeople with previous Account Opening and Maintenance experience would be added advantageSkills Required
Internet Banking, Customer Satisfaction, Corporate, Operation Executive, Banking