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Team Lead Admission Officerelance learning • Cannanore, India
Team Lead Admission Officer

Team Lead Admission Officer

elance learning • Cannanore, India
30+ days ago
Job description
Role Overview

We are looking for a highly driven Team Leader (TL) who can own end-to-end admissions performance by managing a team of counselors, improving lead conversions, and ensuring disciplined pipeline management.

Key Responsibilities

  • Team Management & Productivity
  • Lead and mentor a team of Admission Officers / Counselors
  • Set targets and monitor performance
  • Conduct daily huddles and feedback sessions
  • Revenue & Conversion Ownership
  • Own team admission targets and revenue goals
  • Improve conversion metrics
  • Drive closures on hot and warm leads
  • Lead Management & Allocation
  • Ensure proper lead distribution
  • Monitor follow-ups and CRM hygiene
  • Coordinate with central team for lead quality
  • Sales Process Excellence
  • Enforce structured counseling process
  • Monitor call quality
  • Handle escalations
  • Data Tracking & Reporting
  • Track leads, conversions, and revenue
  • Maintain dashboards
  • Analyze source performance
  • Training & Development
  • Train new joiners
  • Conduct roleplays and coaching sessions
  • Cross-functional Coordination
  • Work with marketing and operations teams

Key Skills Required

  • Strong sales and leadership skills
  • Excellent communication
  • CRM experience (Zoho preferred)
  • Data-driven mindset

Eligibility

  • 3–6 years in Sales / Admissions
  • 1–2 years in team handling
  • EdTech experience preferred

Skills Required
CRM Experience, Zoho, Leadership Skills
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Team Lead Admission Officer • Cannanore, India

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