Business Finance Manager - Remote

We SummitNext Technologies Sdn Bhd are a BPO and Technology Solutions provider where innovation meets excellence As we continue to expand we are seeking an experienced and analytical Business Finance Manager BPO to join our global finance team The successful candidate will serve as a key financial partner to our operations leadership driving data-backed decisions that enhance business performance across our BPO operations Position Business Finance Manager BPO Location Remote Work from Home India Working Hours US Shift 5 00 PM 2 00 AM IST Prepare and manage monthly financial forecasts variance analysis and performance reports Analyze revenue and cost drivers linking call center metrics AHT SLAs Occupancy Shrinkage Attrition etc to financial outcomes Develop financial models to evaluate the impact of operational and workforce decisions on profitability Partner with Operations Workforce Management and HR teams to align staffing and productivity with financial goals Track and report business KPIs across clients projects and delivery centers Provide insights and recommendations to maximize revenue realization and margin improvement Support pricing costing and profitability analysis for existing and new client engagements Drive accountability for budget adherence across cost centers and client programs Collaborate with cross-functional teams to identify cost optimization opportunities and operational efficiencies Job Requirements Minimum 5 years of experience in Business Finance FP A within a BPO or Call Center environment Strong analytical and quantitative skills with a proven ability to connect operational KPIs to financial performance Deep understanding of call center metrics such as AHT SLA FTE efficiency Attrition and Absenteeism Advanced Excel and financial modeling skills experience with BI reporting tools such as Power BI or Tableau is an advantage Excellent communication skills with the ability to present complex data to non-finance stakeholders Capable of working independently in a fully remote environment supporting US time zones Detail-oriented proactive and able to manage multiple deliverables under tight timelines Job Type Full-time Remote 5 working days per week Monday to Friday Salary INR 1 5 Lakhs per month CTC 18 Lakhs per annum Expected Start Date Immediately Know More About Us Glassdoor Instagram LinkedIn Website