Job descriptionAbout Company: Group Bayport is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operates in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands – Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, and Neon Earth. From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers, signages and shades to eclectic personal accents and home decor, we help our customers, clients, and partners to make a personalized statement through customization. While our advanced technology and customer focus are certainly our salient attributes, our true strength comes from our team of 1800+ people. We are seeking exceptional talent across the board to join us in our exciting growth journey. For more about Group Bayport, please visit Website:
https://groupbayport.com/about-us/ LinkedIn:
https://www.linkedin.com/company/groupbayport/mycompany/
Designation:
Sr Manager– Travel Desk Location:
Ahmedabad
About the Role: We are seeking a highly organized, strategic, and service-oriented professional to lead our Travel Desk function within the People & Culture team. As a Sr. Manager – Travel Desk, you will be responsible for overseeing end-to-end travel operations, driving cost efficiencies, managing vendor relationships, and ensuring a seamless travel experience for employees across geographies. The ideal candidate will have strong leadership capabilities, hands-on experience in corporate travel management, and the ability to optimize processes in a dynamic, fast-paced environment.
Roles and Responsibilities: Lead and manage end-to-end corporate travel operations including flights, accommodation, visa, and ground transportation for employees. Develop, implement, and enforce travel policies, ensuring compliance across the organization. Manage and negotiate contracts with travel vendors, airlines, hotels, and agencies to secure cost-effective and high-quality services. Monitor and control travel budgets, analyze spend patterns, and drive cost optimization initiatives. Oversee and maintain accurate travel records, MIS reports, and dashboards for leadership review. Act as the escalation point for complex travel issues, emergencies, and last-minute changes, ensuring timely resolution. Collaborate with internal stakeholders to understand travel requirements and streamline approval processes. Drive continuous improvement initiatives to enhance travel experience, efficiency, and service delivery. Stay updated with global travel regulations, visa requirements, and industry trends to ensure compliance and preparedness. Lead, mentor, and manage the Travel Desk team, ensuring high performance and service excellence. Evaluate and implement travel management tools and automation to improve operational efficiency.
Qualifications: 6–10 years of experience in corporate travel management, with at least 2–3 years in a leadership role. Strong expertise in travel operations, vendor management, and cost optimization strategies. Excellent leadership, stakeholder management, and team handling skills. Strong analytical mindset with experience in budgeting, MIS reporting, and data-driven decision-making. Proficiency in travel management systems and relevant tools/software. Strong communication and interpersonal skills with a customer-first approach. Ability to handle high-pressure situations, escalations, and dynamic travel requirements. Knowledge of global travel regulations, visa processes, and compliance standards. Bachelor’s degree in a relevant field; additional certifications in travel management are a plus.