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Telecommunications SpecialistTech People 247 • Mumbai, India
Telecommunications Specialist

Telecommunications Specialist

Tech People 247 • Mumbai, India
3 days ago
Job description
We are seeking a detail-oriented

Telecommunications Administrator

to manage and optimize our organization's communication infrastructure. This role is critical for ensuring seamless connectivity across our global operations. Core Responsibilities System Oversight:

Manage the day-to-day operations of VoIP systems, PBX, and mobile communication platforms. Infrastructure Maintenance:

Coordinate the installation, configuration, and troubleshooting of telecommunications hardware and software. Vendor Relations:

Act as the primary point of contact for service providers to manage contracts, service level agreements (SLAs), and technical support escalations. User Support:

Provide high-level technical assistance to employees regarding connectivity issues, hardware provisioning, and system access. Compliance & Security:

Ensure all communication systems comply with regional labor and data security regulations. Network Integration:

Collaborate with Network Engineers to ensure telecommunications traffic is optimized within the broader corporate network. Required Qualifications Technical Proficiency:

Extensive experience with telecommunications protocols, SIP trunking, and cloud-based communication suites. Problem-Solving:

Proven ability to diagnose and resolve complex technical issues related to latency, jitter, and hardware failure. Communication Skills:

Strong ability to explain technical concepts to non-technical staff and maintain professional correspondence with global vendors. Analytical Ability:

Experience in auditing telecommunications billing and usage reports to identify cost-saving opportunities. Preferred Experience Experience in high-volume technical recruitment environments or utility sectors. Familiarity with international labor compliance and security vetting processes. Relevant certifications such as CCNA (Collaboration) or specialized VoIP platform certifications.

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Telecommunications Specialist • Mumbai, India

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