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Amplify
People & Operations SpecialistAmplify • Udaipur, IN
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People & Operations Specialist

People & Operations Specialist

Amplify • Udaipur, IN
4 days ago
Job description

Amplify is a leading technology company with award-winning SaaS products iFax (ifaxapp.com) and Fill (fillhq.com) serving the US healthcare market. Our iFax platform was recently awarded the #1 highest-rated online fax service, by G2.com!


About the Role

We’re looking for a HR & Operations Associate who can support both people operations and day-to-day business operations in a structured, fast-moving remote environment.

This role goes beyond traditional HR support. You will:

  • support hiring and onboarding
  • maintain operational structure and reporting
  • track performance and identify gaps
  • follow up with managers and ensure accountability


You will work closely with global teams, so strong communication, organization, and ownership are critical.


What You’ll Own

🔹 Recruitment & Hiring

  • Manage end-to-end hiring coordination (posting → onboarding)
  • Source candidates via , job boards, and referrals
  • Screen CVs and conduct initial interviews
  • Coordinate interviews and feedback loops
  • Maintain clean and updated candidate pipelines
  • Ensure smooth onboarding and documentation completion


🔹 HR & People Operations

  • Maintain employee records and HR documentation
  • Track onboarding progress and ensure completion
  • Support employee queries and basic HR processes
  • Ensure confidentiality of sensitive employee data
  • Assist with policy communication and compliance


🔹 Operations & Performance Tracking

  • Maintain trackers for:
  • hiring pipeline
  • onboarding status
  • employee performance flags
  • Monitor reports and identify:
  • missing updates
  • delays in hiring or onboarding
  • performance inconsistencies
  • Flag issues early and follow up with relevant stakeholders


🔹 Process & Execution

  • Ensure processes are followed consistently across teams
  • Identify inefficiencies or gaps in workflows
  • Suggest simple improvements to make processes faster and cleaner
  • Maintain organized documentation and trackers


🔹 Stakeholder Coordination & Accountability

  • Follow up with managers on:
  • hiring feedback delays
  • performance issues
  • missing reports or updates
  • Communicate clearly and professionally with global stakeholders
  • Escalate issues when needed
  • Help maintain structure and accountability across teams


KPIs:

  • Hiring Speed & Quality (Time to Fill)
  • Company-Wide People & Performance Operations Effectiveness


Qualifications

  • 2–4 years of experience in an HR Generalist or People Ops role in a startup or fast-paced ‘remote’ company
  • Fluent in English with native-level written and spoken communication
  • Highly organized and detail-oriented — nothing slips through the cracks
  • High EQ — able to support people with empathy, discretion, and professionalism
  • Comfortable working in remote-first, tech-driven environments


Preferred

  • Prior experience in SaaS
  • Familiarity with tools like Recruiter, Notion, Google Workspace
  • Experience managing international contractors or remote teams


Why Join Us?

At Amplify, HR isn’t administrative, it’s operational. You’ll be a key partner in shaping how we grow, manage, and support a global, high-performance team. This is a role for someone who wants real ownership, visibility, and impact, not just HR checklists.


Hiring Process

Apply → AI Interview (for candidates who meet minimum requirements) → Practical Assessment → Hiring Manager Interview → Final COO/CEO Interview → Offer


No Agencies or Third Parties: Amplify does not work with recruitment agencies, headhunters, or third-party hiring services. We only accept direct applications from candidates.

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People & Operations Specialist • Udaipur, IN

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