Pre-sales and Operations Executive

Company Description SimuRise is a leading Leadership & Talent Development organisation focused on developing organisational culture and preparing leaders and managers in mid to large corporates for the future. Through business simulations and experiential learning, we have trained over

300,000 corporate professionals across 20+ countries . If you are excited about learning & development, business simulations, client engagement, and operational excellence and enjoy working with high-performance teams, this role gives you the best of both worlds:

supporting sales growth and ensuring delivery excellence.

Role Description We are looking for a proactive

Pre-Sales & Operations Executive

who will support SimuRise’s

sales and business development efforts

while also owning key

operations, delivery support, and admin coordination

tasks. This role is ideal for someone who is organized, sharp with communication, comfortable speaking to corporates, and enjoys managing moving parts from lead management and proposals to delivery readiness and coordination.

Key Responsibilities

A) Pre-Sales & Business Development Support 1. Lead Support & Coordination:

Work with the Sales/BD team to manage inbound and outbound leads. 2. Database Building:

Create, clean, and maintain corporate prospect databases (sector-wise, region-wise). 3. CRM Updates:

Update CRM regularly with accurate lead status, follow-ups, and notes. 4. Meeting Setup & Follow-ups:

Schedule calls/meetings, send confirmations, and ensure follow-up cadence. 5. Requirement Gathering:

Capture client needs, context, event objectives, audience size, and timelines. 6. Proposal & Deck Support:

Assist in drafting proposals, creating pitch decks, and customizing content based on client requirements. 7. Pre-Sales Documentation:

Maintain templates, case studies, credentials decks, program brochures, and FAQs. 8. Coordination with Marketing:

Align with marketing for campaign leads, event invites, and conversion support.

B) Operations, Delivery Support & Admin Coordination 1. Program Delivery Coordination:

Support end-to-end coordination for workshops/simulations (virtual/in-person). 2. Delivery Readiness Checklist:

Ensure facilitators, materials, decks, links, logistics, and timelines are prepared. 3. Participant Communication:

Support participant invites, joining links, instructions, reminders, and pre-work if required. 4. Vendor & Logistics Coordination:

Coordinate with printers/couriers/vendors for kits, materials, and dispatch tracking. 5. Internal Coordination:

Work closely with facilitators, the ops team, and leadership to ensure smooth execution. 6. Post-Delivery Admin:

Support feedback collection, attendance data, closure notes, and internal reporting. 7. Documentation & Filing:

Maintain organized digital folders for proposals, POs, invoices, decks, delivery plans, and reports. 8. General Admin Support:

Assist with routine operational tasks that enable the team to move faster.

Qualifications Education:

Graduate/Postgraduate in any field (preferred). Experience:

1–3 years in a

pre-sales / sales support / operations / coordination

role (B2B preferred). Experience in Corporate Training / L&D / HR Services / Events / Consulting operations is a plus. Location:

Mumbai / Navi Mumbai / Thane (for hybrid requirements). Communication:

Strong verbal + written communication (calls, emails, proposals, client coordination). Organization Skills:

Strong documentation, follow-ups, and task prioritization ability. Work Setup:

Reliable work-from-home setup for calls, coordination, and virtual meetings. Travel:

Willingness to travel locally & internationally when required for deliveries/events.

What We Expect From You High ownership:

you don’t wait to be told,

you anticipate and act . Strong coordination:

You can manage multiple tasks without dropping the ball. Client-ready communication:

You can interact professionally with corporate stakeholders. Execution focus:

You enjoy bringing structure, process, and closure to work. Comfort with tools:

You are confident with Google Workspace/MS Office, CRM, Zoom/Teams, and basic design/docs.