Talent.com
Children First Mental Health Institute Pvt. Ltd.
Developmental Services FacilitatorChildren First Mental Health Institute Pvt. Ltd. • Delhi, India
Developmental Services Facilitator

Developmental Services Facilitator

Children First Mental Health Institute Pvt. Ltd. • Delhi, India
8 days ago
Job description
Job Description: Developmental Services Facilitator

About Children First Children First is a Child and Adolescent Mental Health Service across Delhi and Gurgaon. We have been providing ethical, effective, and holistic solutions for children and adolescents until the age of 25 years for over 15 years.

About Developmental Centre services Developmental Services at Children First cater to children's sensorimotor, linguistic, socio-emotional, and cognitive developmental needs with subtle or recognisable differences in their developmental trajectory.

About the Role As a facilitator, you will oversee the coordination of our Developmental Centre services across our centres in Delhi and Gurgaon. You will be the intermediary between the client and the clinician for all non-clinical aspects. This role involves managing one-time intake and long-term program schedules, coordinating with multidisciplinary teams, and providing support to families throughout the process. Ensuring excellent client journeys at each step will be your primary goal.

This is a full-time in-office role based in Delhi-NCR

Monday to Saturday with the ability to work across our Delhi and Gurgaon centres

Responsibilities ● Coordinate and oversee the daily operations like attending client calls explaining program offerings, meeting clients in person, managing bookings, coordinating appointments with clients and clinicians, maintaining trackers, etc. ● Provide information and support to families throughout the process and act as the point of contact for client feedback, grievances and escalations. ● Ensure timely and efficient communication over email, calls, and WhatsApp with families regarding appointment details and maintain required documentation. ● Coordinate with multidisciplinary teams including clinical team, front desk, finance, product, and business for smooth delivery of the program. ● Monitor program activities and make adjustments as necessary to ensure high client and clinician satisfaction ● Ensure timely sharing of child reports and assist families in program enrollment ● Address any concerns or questions from families and provide guidance on the next steps post-intake or during the ongoing programs ● Manage internal referrals for Developmental Centre services and act as the SPoC for parent and clinician ● Prepare monthly reports and analyse data to identify areas for improvement. ● Provide training and support for new launches as necessary.

Qualifications 1. Bachelor’s degree in any field. Desirable qualification in health 2. 4-6 years of experience in program coordination, especially in a client-facing environment

Skills and Qualities 1. Excellent communication and interpersonal skills with fluency in both English and Hindi. 2. Excellent organisational skills, with the ability to use Excel and work with data. 3. Empathy and patience when working with children and families. 4. High awareness and willingness to work in the Mental Health space. 5. Ability to work collaboratively in a multidisciplinary team environment. 6. Proficiency in using electronic health records and other administrative software. 7. Proactive and solution-oriented approach to problem-solving. 8. Responsive in terms of time- the ability to keep to targeted timelines.
Create a job alert for this search

Developmental Services Facilitator • Delhi, India

Similar jobs

Head- Early Childhood Education (State Policy and Advocacy)

Arthannoida, delhi, in

Location: Remote (Preferred base: Delhi or Bangalore) | Travel across states.Our partner is a fast-scaling, mission-driven non-profit working at the intersection of early childhood development, pub... Show more

 • Promoted

Special Education Teacher

The Cubnew delhi, delhi, in

The Cub is a multidisciplinary center that understands and supports the unique developmental needs of children and young individuals.Our services include psychological assessments, occupational the... Show more

 • Promoted

Compliance Training Program Manager

Bee Talent Solutionsdelhi, delhi, in

Our client is currently seeking a dedicated Contractor to serve as a Compliance Training Program Manager.In this role, you will support the Employee Relations & Compliance (ER&C) organization by ov... Show more

 • Promoted

Dean – Hospitality & Services Management Program

IILMnew delhi, delhi, in

Position: Dean – Hospitality & Services Management Program.Location: Greater Noida and Gurugram.IILM University seeks an experienced and dynamic Dean to lead our prestigious undergraduate Hospitali... Show more

 • Promoted

English Group Leader (Remote Program)

fondi Incghaziabad, uttar pradesh, in
Remote

Fondi is a global learning platform that helps people improve their English through real conversations, live events, and interest-based communities.Our mission is to create an engaging environment ... Show more

 • Promoted

Business Development - Partnerships & Alliances

Puné Gasnew delhi, delhi, in

This is not a typical marketing role.It sits at the intersection of.This role will be responsible for building and strengthening Puné Gas’.HoReCa, F&B, Hospitality, MEP, and Industrial segments.The... Show more

 • Promoted

Partnerships & Ecosystem Lead – Designing Your Life (DYL)

Designing Your Life Indianew delhi, delhi, in

Some roles help you build a career.This one helps you build a life — while helping others build theirs.Designing Your Life (DYL), created at Stanford University and brought to India by QGLUE, has b... Show more

 • Promoted

Developmental Services Facilitator

Children First Mental Health Institute Pvt. Ltd.new delhi, delhi, in

Job Description: Developmental Services Facilitator.Children First is a Child and Adolescent Mental Health Service across Delhi and Gurgaon.About Developmental Centre services.Developmental Service... Show more

 • Promoted

Education Specialist

Tata Consultancy Servicesnew delhi, delhi, in

We are looking for a passionate and experienced Program Outreach Specialist to join our Experiential Education Technology (EdTech) initiatives.The role involves co-creating learning experiences, en... Show more

 • Promoted

Global Records Development Officer

Grace Ladies Global Academydelhi, delhi, in

We Are Hiring: Global Records Development Officer.Grace Ladies Global Book of Records, GLGA.Grace Ladies Global Academy USA is inviting applications for the position of.Global Records Development O... Show more

 • Promoted

Senior Facilitator

Chrysalis Indiadelhi, delhi, in

IndependentConsultants #LearningAndDevelopment #Facilitators #Freelance #MastersInAcademics #Delhi#Gurugram#Noida.This role gives you the opportunity to:.Deliver bespoke learning intervention for o... Show more

 • Promoted

Youth English Community Leader (Remote Program)

fondi Incnew delhi, delhi, in
Remote

Fondi is a global learning platform that helps people improve their English through real conversations, live events, and interest-based communities.Our mission is to create a supportive environment... Show more

 • Promoted

Educator & Learning Facilitator

Schoolcanvas.comNoida, Republic Of India, IN

Schoolcanvas (formerly known as Parentsalarm.Com) is a leading cloud-based School ERP and Mobile Apps company, supporting over 550 schools nationwide.Our award-winning platform offers a wide range ... Show more

 • Promoted

Global Training & Development Manager

JoVEdelhi, delhi, in

JoVE is the world-leading producer and provider of video solutions with the mission to improve scientific research and education.Millions of scientists, educators and students use JoVE for their re... Show more

 • Promoted

Head - Special Needs Department

Nirmal Bhartia Schoolnew delhi, delhi, in

At NiBS we are looking for leaders (SEN Department) who can make a real difference, individually and to the community.In an environment both stimulating and rewarding, not routine.Where you will pa... Show more

 • Promoted

Team Leader(Australia Education )

Profession Makers Recruitment Consultantsnew delhi, delhi, in

Job Description – Team Leader (Australia Education).Team Leader – Australia Education.Overseas / International Education.We are looking for an experienced and result-oriented.Team Leader – Australi... Show more

 • Promoted

Affiliate Growth Coordinator

Athlete's Threaddelhi, delhi, in

The Affiliate Growth Coordinator will be responsible for managing and scaling Athlete’s Thread’s fan affiliate program through outreach, onboarding, giveaways, and partnership coordination.This rol... Show more

 • Promoted • New!

Credentialing Specialist

Wellniteghaziabad, uttar pradesh, in

Wellnite is a digital mental health platform supporting licensed therapists and psychiatric providers across the United States.We manage the operational side of care—including provider onboarding, ... Show more

 • Promoted

Investment Facilitation Expert – Business and Investment Climate Reforms

NTU International A/Snew delhi, delhi, in

Investment Facilitation Expert – Business and Investment Climate Reforms.GIZ Global Gateway Investment Climate Reform (ICR) Facility.The Facility delivers demand-driven technical assistance to gove... Show more

 • Promoted

Soft Skills Trainer

Kapablesaket, delhi, in

Kapable is a leading Ed-Tech organisation committed to empowering professionals with the skills they need to excel in their careers.We believe in fostering leadership excellence through comprehensi... Show more