Investigation AM

Overview: 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts. The Investigation AM supports the Investigation Lead by managing day-to-day investigation activities across assigned cases. He will help drive timely, consistent, and well-documented case execution—from intake and planning through evidence collection, analysis, and reporting—while following established protocols and confidentiality requirements. Responsibilities: - Represent Pinkerton’s core values of integrity, vigilance, and excellence. - Support the Investigation Lead in running assigned investigations, end-to-end (or specific workstreams), from intake through closure - Manage a portfolio of security investigations (e.g., incidents, threats, theft, policy violations, insider risk, misconduct with security implications), ensuring timely, consistent, well-documented outcomes and recommending next steps to the Investigation Lead - Develop and maintain case plans and timelines (workplan, milestones, dependencies, and required approvals) - Coordinate interviews, meetings, and stakeholder touchpoints; track decisions, open items, and follow-ups - Collect and preserve evidence (digital, physical, CCTV/access logs, where applicable), maintaining chain of custody - Escalate risks, blockers, or sensitive issues promptly (scope changes, legal/compliance concerns, retaliation risk, data gapsGather, organize, and share evidence and case documentation in line with defined standards (chain of custody, version control, access controls) - Identify trends and root causes; recommend control improvements (process, policy, training, monitoring, access controls - Contribute to playbooks/SOPs for incident response, investigations, and evidence handling - Support crisis/critical incident response as needed (e.g., threats, harassment, violence concerns) - Ensure investigations comply with applicable laws, company policies, and relevant PII/PHI standards - Maintain secure, accurate case files; ensure documentation is audit-ready and defensible - All other duties, as assigned. Qualifications: Graduate with 5+ years in corporate security investigations, law enforcement investigations, intelligence, compliance investigations, or a related field, including 2+ years leading complex cases - Experience supporting or managing investigations (e.g., workplace, compliance, ethics, fraud, or security investigations) in a structured environment - Strong report writing and executive communication skills - Working knowledge of physical security systems and/or security logs (e.g., access control, CCTV, visitor management) and how to use them in investigations - Ability to work independently in a contract capacity and deliver outcomes quickly - Proficient Microsoft Office skills: Knowledge of Power BI / Tableau, SharePoint, and Excel Pivot tables will be an added advantage - Basic IT skills with a working knowledge of the range of MS Office packages and knowledge of electronic security systems Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; - Regular computer usage. - Occasional reaching and lifting of small objects and operating office equipment. - Frequent sitting, standing, and/or walking. - Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.