Front Office Executive

A Front Office Executive s job involves being the primary point of contact for a company managing the reception area greeting visitors answering calls and emails and handling administrative duties like filing scheduling and managing mail They ensure a welcoming environment provide information resolve issues and coordinate with internal departments acting as the face of the organization Key Responsibilities Visitor Management Greet and welcome guests provide them with information and direct them to the appropriate person or office Communication Answer screen and forward incoming phone calls and respond to emails and correspondence Administrative Support Perform tasks such as filing photocopying data entry and updating documents and spreadsheets Reception Area Maintenance Keep the reception area clean tidy and presentable at all times Mail Handling Receive sort and distribute incoming mail and packages Scheduling Update calendars schedule meetings and manage appointment bookings Office Supply Management Monitor and order front office supplies keeping an inventory of stock Security Maintain office security by controlling access via the reception desk and following safety procedures Required Skills and Qualifications Interpersonal Communication Skills Excellent verbal and written communication with the ability to remain calm and courteous under pressure Customer Service A strong focus on guest needs and the ability to handle feedback and complaints effectively Organizational Skills Ability to multitask and manage time in a dynamic environment Technical Proficiency Familiarity with office equipment like photocopiers printers and computers as well as Microsoft Office suite Professionalism A professional presentation and strong interpersonal and problem-solving abilities Education Experience Often requires a bachelor s degree and experience in customer service or a similar professional area BENEFIT Food and accommodation provided Job Types Full-time Permanent Pay 13 000 00 - 20 000 00 per month Benefits Health insurance Provident Fund Work Location In person