Manager – Insurance & Risk

About Emeritus:

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries.

Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.

Role Overview:

We are seeking an experienced and detail-oriented Manager – Insurance & Risk to lead the company’s global insurance portfolio and risk management initiatives. This role will be responsible for securing and managing insurance coverage across multiple jurisdictions, supporting claims processes, and driving proactive risk mitigation strategies. This position is based in India and will work closely with global stakeholders across finance, legal, operations, and campus teams.

Key Responsibilities:

Insurance Portfolio Management

• Lead the placement, renewal, and optimization of insurance programs across 8+ countries, including the India campus business
• Manage relationships with brokers, insurers, and external advisors to ensure competitive coverage and pricing
• Evaluate coverage needs across directors & officers, property, liability, cyber, employee-related, and other relevant insurance lines
• Ensure compliance with local regulatory and statutory insurance requirements across jurisdictions

Claims Management

• Oversee end-to-end claims management process, including reporting, documentation, negotiation, and settlement
• Partner with internal stakeholders and insurers to ensure timely and favorable resolution of claims
• Maintain claims data and analytics to identify trends and areas for improvement

Risk Management & Mitigation

• Identify, assess, and prioritize enterprise risks across business units and geographies, in partnership with the GRC Team
• Develop and implement risk mitigation strategies, policies, and controls
• Partner with cross-functional teams (Legal, Finance, Operations, HR) to embed risk awareness into business processes

Governance & Reporting

• Maintain documentation of policies, coverage, and risk frameworks
• Provide regular reporting to leadership on insurance costs, claims, and risk exposure
• Support internal audits and compliance initiatives related to insurance and risk

Qualifications & Experience:

• 6–10 years of experience in insurance and risk management, preferably in a multinational environment
• Strong understanding of global insurance programs and multi-country risk considerations
• Experience managing claims across different jurisdictions
• Familiarity with regulatory requirements in India and other international markets
• Bachelor’s degree required; advanced degree or professional certifications (e.g., ARM, CPCU, FRM) are a plus

Key Skills:

• Strong analytical and problem-solving skills
• Excellent stakeholder management and communication abilities
• Negotiation skills with insurers and brokers
• Ability to manage complexity across geographies and business units
• High attention to detail and ownership mindset

Why Join Emeritus:

• Work in a global, mission-driven organization transforming education
• Exposure to international markets and cross-border operations
• Collaborative and fast-paced environment with high impact

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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