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Manager – TIS – Digital & Analytics - Skills Transformation (Solutions Workstream) - HyderabadDeloitte • Hyderabad / Secunderabad, Telangana, India
Manager – TIS – Digital & Analytics - Skills Transformation (Solutions Workstream) - Hyderabad

Manager – TIS – Digital & Analytics - Skills Transformation (Solutions Workstream) - Hyderabad

Deloitte • Hyderabad / Secunderabad, Telangana, India
7 days ago
Job description
Summary

 Position Summary

Manager – TIS – Digital & Analytics - Skills Transformation (Solutions Workstream)

Role Summary

The USI D&A Skills Manager leads USI D&A delivery across next phase implementation and Wave 1 sustainment for the Skills landscape, ensuring alignment to program priorities, disciplined execution, and a mature support model.

This role is critical to the effective delivery, evolution, and sustainment of the organization's Skills landscape by: leading the Skills D&A operations team and owning the sustainment support model; partnering with Deloitte Consulting Services, DT, and program leadership to align and prioritize wave and sustainment work (including vendor interactions and SOW/MSA delivery); identifying and escalating risks across technology, scope, resources, and timeline; and providing advisory support as the program transitions to a post-Wave 2 sustainment model.

Responsibilities:

  • Work split: 20% sustainment (run) / 80% implementation (Skills next phase work)
  • Lead the Skills D&A operations team to ensure the support model is working efficiently and meeting customer support goals.
  • Drive process improvement and evolution of the Skills support model, especially sustainment (operational) reporting.
  • Own monthly sustainment reporting for the Skills landscape (SkillsIQ and Skills Management Tool).
  • Oversee sustainment interactions with the vendor to ensure issues are raised and addressed per vendor SLAs.
  • Partner with DT and Deloitte Consulting Services to align prioritization of Wave and sustainment vendor-dependent work with program leadership.
  • Oversee day-to-day activities of the USI Deloitte Consulting Services team to ensure deliverables in the signed SOW meet expectations.
  • Partner with Deloitte Consulting Services and DT to drive build, test, cutover, and sustainment planning activities.
  • Play a key advisory role in setting up the post-Wave 2 sustainment model, coordinating input from subject matter specialists and collateral from other Talent areas.
  • Oversee the Skills USI D&A implementation delivery team to ensure work is delivered to defined expectations.
  • Escalate operational and implementation risks (technology, resourcing, scope, timeline).

Qualifications

  • Experience leading cross-functional delivery teams and managing execution across multiple workstreams.
  • Strong program delivery and stakeholder management skills (governance, prioritization, risk escalation).
  • Experience managing vendor/SOW-based delivery and operational support motions.
  • Strong written and verbal communication skills for program leadership-facing updates.

Work Location – Hyderabad

Shift timings – 2pm to 11pm

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 340518
Skills Required
operational support
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Manager – TIS – Digital & Analytics - Skills Transformation (Solutions Workstream) - Hyderabad • Hyderabad / Secunderabad, Telangana, India

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