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Business Development - Staff Augmentation (Professional Services)Dancing Numbers • Gurgaon / Gurugram, Gurugram, India
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Business Development - Staff Augmentation (Professional Services)

Business Development - Staff Augmentation (Professional Services)

Dancing Numbers • Gurgaon / Gurugram, Gurugram, India
7 days ago
Job description

About the Role

We are seeking a results-driven professional with strong experience in staff augmentation for GCC (Global Capability Center) clients, with a balanced focus on client acquisition (hunting) and account growth (farming). This role requires ownership of the complete client lifecycle—from onboarding to expansion—while ensuring high-quality service delivery.

Key Responsibilities

  • Drive new business development (hunting) by identifying, approaching, and acquiring GCC clients for staff augmentation services
  • Manage and grow existing accounts (farming) by building strong relationships and identifying upsell/cross-sell opportunities
  • Own the end-to-end staff augmentation lifecycle, including requirement gathering, fulfillment coordination, and deployment
  • Lead and manage client onboarding, including documentation, compliance, and process alignment
  • Act as the primary point of contact for GCC stakeholders, ensuring high client satisfaction
  • Collaborate with internal recruitment teams to ensure timely and quality delivery
  • Track resource utilization, billing, and account performance metrics
  • Ensure adherence to SLAs, KPIs, and contractual commitments
  • Handle client escalations and ensure timely resolution

Required Skills & Qualifications

  • 3+ years of experience in staff augmentation / IT staffing / professional services
  • Proven experience in hunting and farming GCC (Global Capability Center) clients
  • Strong track record of client acquisition and account management
  • Hands-on experience in onboarding and managing GCC clients
  • Excellent communication, negotiation, and stakeholder management skills
  • Ability to work in a target-driven, fast-paced environment
  • Strong problem-solving and coordination abilities

Preferred Qualifications

  • Experience in IT services or consulting firms
  • Exposure to global clients and cross-cultural stakeholder management
  • Understanding of workforce planning, billing models, and contract management

Key Competencies

  • Business development mindset
  • Relationship management and client engagement
  • Ownership and accountability
  • Strong organizational and multitasking skills
  • Results-driven approach

Skills Required
Staff Augmentation, Account Management, Onboarding, It Staffing, Contract Management, Billing, Client Acquisition
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Business Development - Staff Augmentation (Professional Services) • Gurgaon / Gurugram, Gurugram, India

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