Operations Manager- Edtech

Company Description

Aimlay is a global educational and writing support service platform dedicated to empowering working professionals and experiential learners. We offer a wide range of courses from Matriculation to Ph.D., partnering with renowned universities worldwide to provide accessible and flexible education. We also validate the knowledge gained by experiential learners through real-world experiences via pathways such as honorary doctorates and specialized programs. With over a decade of experience and global university collaborations, Aimlay supports Ph.D. aspirants through admission to completion, driven by a dedicated counseling team. Headquartered in Delhi with a global reach, Aimlay strives to make education accessible and transformative in alignment with SDG 4.

Role Description

This is a full-time on-site role for an Operations Manager located in Delhi. The Operations Manager will oversee daily operations, ensuring efficiency and effectiveness in internal processes. Responsibilities include managing workflows, coordinating between teams, implementing strategic initiatives, optimizing resource allocation, and driving operational excellence. The role also involves identifying areas for improvement, managing budgets, and ensuring compliance with company and educational standards. Collaboration with management and stakeholders to align operations with organizational goals is a key aspect of this position.

Key Responsibilities: Should have experience in education or edtech operations

• Experience in Education/ edtech Operations / SOP Process making
• Proactively communicate student and program-related issues to the university and work toward resolution in a timely and efficient manner.
• Act as a conduit between internal academic teams and external university departments to maintain compliance with institutional policies.
• Track the academic progress of students and coordinate with university departments to ensure timely support and completion of required coursework.
• Prepare reports, maintain liaison logs, and escalate unresolved issues to higher management as necessary.
• Stay updated with policy changes and regulatory developments affecting university partnerships and propose operational improvements accordingly.

Interested candidates can share their resume on: [HIDDEN TEXT] or call directly on: 9289550058

Regards

Surbhi Jain

Skills Required
Edtech operations, SOP process