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Ember Foundry
E-commerce Operations InternEmber Foundry • Pānīpat, IN
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E-commerce Operations Intern

E-commerce Operations Intern

Ember Foundry • Pānīpat, IN
12 days ago
Job description
Brands: Mononym (Primary) + Ember Foundry (Secondary) Location: Vipul Business Park, Gurugram | Duration: 3–6 months Format: Full time, in office (4 day work-week) About the Brands Mononym is a premium, identity-led clothing brand built around minimalism and intent. It operates as a D2C-first business where the website, product pages, and drops directly drive revenue. Ember Foundry is a strategic research and diagnostic company for Indian promoters. It is a thinking-led brand where credibility, clarity, and sharp communication matter more than volume. Role Overview You will work at the core of Mononym’s D2C engine, ensuring the website, products, and operations run cleanly and efficiently. A smaller part of your role will support Ember’s digital backend. This is an execution-heavy role. Accuracy, ownership, and follow-through matter. Key Responsibilities Shopify & Website Management (Mononym) - Upload and manage products, collections, pricing, and inventory - Maintain product pages (images, descriptions, variants, tags) - Ensure website hygiene (no errors, broken links, or inconsistencies) Drops & Sales Execution - Set up backend for launches, drops, and sales - Ensure all listings are accurate before going live - Be responsible for smooth execution during launch Agency Coordination (Critical) - Work with external agencies for website design and updates - Ensure products, banners, and pages are implemented correctly - Follow up actively and check all outputs before they go live Performance Tracking - Track daily metrics: traffic, CVR, AOV, bestsellers - Maintain simple trackers (Google Sheets) - Flag what is working and what is not Customer Experience - Identify recurring issues from customer support - Improve clarity across product pages and FAQs - Flag friction in the buying journey Ember Support (Secondary) - Paid Ads - Landing Page Setup - Update website pages if required What We’re Looking For - Interest in D2C, e-commerce, and how brands sell - Basic familiarity with Shopify (or willingness to learn quickly) - Strong attention to detail - Comfortable with data (Excel / Google Sheets) - Bias for execution and ownership Stipend - INR 12,000/month
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E-commerce Operations Intern • Pānīpat, IN

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