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1XL Infra
Standard Operating Procedures (SOP) Quality Executive1XL Infra • coimbatore, India
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Standard Operating Procedures (SOP) Quality Executive

Standard Operating Procedures (SOP) Quality Executive

1XL Infra • coimbatore, India
8 days ago
Job description

Job Title: SOP Quality Executive

Company: 1XL Info LLP

Location: Remote

CTC: Rs. 35,000 - 40,000 PM

Type: Full-Time

Working Hours: Monday to Saturday, 10:00 AM to 7:00 PM

Experience: 4+ Years


About 1XL

1XL is a Dubai-based company focused on empowering individuals and organisations through growth, innovation, and success. We inspire individuals and organisations to reach their full potential through tailored, market-proven solutions

Role Overview

The SOP Quality Executive is responsible for ensuring that approved Standard Operating Procedures (SOPs) are being followed correctly in day-to-day operations.

This role does not create SOPs and does not implement them - instead, it acts as a process auditor and monitoring authority , verifying real-time adherence, identifying deviations, and submitting compliance reports to management.

The position plays a key role in maintaining operational discipline, accountability, and process standardization across the organisation.

Key Responsibilities

1. SOP Compliance Monitoring

  • Monitor daily operations to ensure SOP adherence
  • Verify whether teams are following defined process steps
  • Check task execution against documented guidelines
  • Ensure responsibilities and timelines are followed as per SOP

  • 2. Internal Process Audits

    • Conduct routine and surprise SOP compliance audits
    • Use structured audit checklists to assess adherence
    • Evaluate process execution across departments
    • Compare actual workflow vs documented procedures

  • 3. Deviation & Gap Identification

    • Identify where SOPs are not being followed
    • Detect process shortcuts, delays, or skipped steps
    • Document compliance failures
    • Highlight workflow inconsistencies

  • 4. Reporting & Documentation

    • Prepare daily, weekly, and monthly SOP compliance reports
    • Maintain audit records and compliance tracking sheets
    • Provide department-wise compliance summaries
    • Present findings to management with clear observations

  • 5. Root Cause Observation

    • Identify reasons for non-compliance
    • Record recurring process issues
    • Highlight systemic workflow problems
    • Support management in understanding process risks

  • 6. Coordination & Escalation

    • Coordinate with department heads regarding non-compliance
    • Share audit findings with SOP Implementers
    • Escalate serious process failures to management
    • Ensure accountability for repeated violations

  • 7. Corrective Action Tracking

    • Track whether departments implement corrections
    • Follow up on unresolved compliance gaps
    • Monitor improvements in process adherence
    • Reduce repeated errors through tracking

  • 8. Process Discipline & Governance

    • Support building a process-driven work culture
    • Ensure operational consistency
    • Maintain control over execution standards
    • Act as a process watchdog for the organisation

  • Departments Covered

    You will monitor SOP compliance across:

    HR | Sales | Marketing | Operations | Admin | Customer Support | Content | Testing

    Key Skills Required

    • Strong analytical and observation skills
    • Experience in operations monitoring or auditing
    • Excellent reporting and documentation ability
    • High attention to detail
    • Logical and process-oriented thinking
    • Ability to identify gaps quickly
    • Strong follow-up and coordination skills
    • Assertive communication

  • Technical & Tool Knowledge

    • MS Excel / Google Sheets (tracking & reports)
    • MS Word / Google Docs
    • Familiarity with audit checklists
    • Basic understanding of CRM, HRMS, or workflow tools
    • Internal communication tools

  • Note: Candidates must use their own laptop and have a good internet connection for this job. The laptop should work properly for daily office tasks and online meetings. The company will not provide a laptop.

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