EY GDS Consulting AIA ML Ops Senior Manager

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Job Title: Senior ML Ops Architect

Job Type: Full-time

Job Description

We are seeking a visionary senior ML Ops Architect to define and govern the multi-cloud architecture (AWS & Azure) long-term strategy and organizational adoption model for all Machine Learning Operations (ML Ops) and AI Operations (AI Ops) across enterprise. This role has the ultimate responsibility for ensuring AI delivery is compliant highly available cost-optimized and drives competitive advantage within the highly regulated banking and insurance sectors.

The ideal candidate possesses 15 years of strategic leadership experience exceptional technical depth in both AWS and Azure and a proven ability to influence C-suite decisions manage large-scale technical risk and institute enterprise-wide Model Risk Management (MRM) frameworks.

Key Responsibilities

Architecture & Strategic Vision

• Design the comprehensive 510-year architectural vision for a unified ML Ops platform that strategically leverages both AWS (SageMaker EKS) and Azure (Azure ML AKS) services to maximize resilience and capability.
• Establish and lead the ML/AI Architecture Review Board (ARB) setting global standards for technology stack selection architectural patterns and security guardrails for all AI production deployments.
• Direct the enterprise-wide adoption and governance of IaC using Terraform or equivalent tools to ensure consistent auditable and secure provisioning of multi-cloud infrastructure (compute networking security groups data plane).
• Serve as the top-tier subject matter expert mentoring and influencing a large cohort of technical leads and engineers on advanced architectural concepts technical debt management and engineering excellence.

Automation Scalability & Resilience

• Architect and oversee the implementation of automated end-to-end Continuous Integration Continuous Delivery and Continuous Training pipelines that facilitate rapid zero-downtime model deployments and rollbacks across hybrid/multi-cloud environments.
• Design the architecture for containerized ML workloads and inference services using enterprise-scale Kubernetes (AKS/EKS) clusters focusing on service mesh implementation efficient autoscaling strategies and network isolation.
• Ensure the ML platform architecture can handle the massive scale and high throughput required for real-time risk fraud and customer interaction models within financial services.

Governance Observability & Security (AI Ops)

• Architect and enforce robust Model Risk Management (MRM) frameworks embedding regulatory compliance audit trails model versioning and explainability (XAI) requirements directly into the ML Ops pipelines to meet banking/insurance sector mandates.
• Define the enterprise standard for AI Ops observability leveraging unified monitoring tools (e.g. Prometheus/Grafana) to track multi-cloud system health proactively detect and auto-remediate Model Drift Data Quality issues and prediction latency.
• Implement strategic architectural patterns and governance policies to drive maximum cost-efficiency and transparency across all Azure and AWS ML/compute resources including chargeback and budget enforcement.
• Design and mandate secure data governance Role-Based Access Control (RBAC) and Secrets Management across the multi-cloud architecture ensuring data isolation and secure cross-cloud communication.

Required Skills & Experience

• 15 years of professional experience in Enterprise Architecture Software Engineering or Strategic IT Leadership.
• 7 years in a dedicated ML Ops Architect Chief Architect with direct responsibility for enterprise-wide platform governance.
• Deep expertise in designing and implementing enterprise-grade ML Ops platforms preferably in the banking and insurance sectors.
• Expert-level architectural proficiency and hands-on experience in both AWS and Azure:
• Azure: Azure Machine Learning AKS Azure DevOps Azure Security Center Azure Governance.
• AWS: AWS SageMaker EKS Lambda S3 IAM AWS Code Services.
• Demonstrated success in designing and deploying highly regulated production-grade ML Ops solutions at enterprise scale.
• Mastery of Infrastructure as Code (IaC) specifically Terraform for consistent multi-cloud deployment.
• Expert knowledge of Kubernetes orchestration and containerization (Docker).
• Proven experience implementing Model Risk Management (MRM) and XAI frameworks in a regulated environment.
• Strategic understanding of programming skills especially Python and major ML frameworks (TensorFlow PyTorch) sufficient to set and govern enterprise coding and model packaging standards.
• Proven experience designing and governing robust monitoring solutions for production ML systems (e.g. Prometheus Grafana Datadog) for enterprise-wide AI Ops.
• Masters degree in computer science Engineering or a related quantitative field.

Preferred Skills

• Cloud Architecture Certifications in both clouds (e.g. Azure Solutions Architect Expert AND AWS Certified Solutions Architect Professional).
• Experience with advanced MLOps tools like MLflow/DVC for experiment tracking and data versioning.
• Familiarity with governance standards for Generative AI/LLM Ops in a production setting.

Soft Skills

• Proven ability to conceptualize articulate and drive the long-term technical vision for the ML platform anticipating future needs disruptive technologies (e.g. Generative AI) and technological trends.
• Proven track record of driving cultural and process transformation across large multi-disciplinary organizations.
• Proven ability to communicate complex architectural concepts effectively to technical teams senior leadership and non-technical stakeholders (including Risk and Compliance) driving consensus and influencing strategic decisions.
• Strong commitment to defining documenting and enforcing enterprise-wide engineering standards architectural patterns and security policies across multiple geographically dispersed teams.
• Demonstrated ability to lead without direct authority effectively bridging the gap between Data Science Software Engineering Risk Management and Business units to ensure alignment and platform adoption.
• Excellent judgment in assessing technical debt balancing architectural trade-offs (e.g. speed vs. stability vs. cost) and strategically mitigating high-impact production and regulatory risks.

EY Building a better working world

EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.

Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.

Required Experience:

Senior Manager

Key Skills
Compliance Management,Customer Retention,Quality Assurance,Customer Service,Extensive Knowledge,Account Management,Front Office,Telephone Calls,Needs Analysis,Cold calls,Business Relationships,Customer Complaints,Sales Goals,Sales Process,New Clients
Employment Type : Full-Time
Experience: years
Vacancy: 1